cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
wdcsguser
New Member

How to Remove Adaptive Card from "Email with Options" Flow

I'm trying to build an email flow that allows recipients to select an option in the email that updates a status in a SharePoint list. I've been able to get everything to work great - however, there's an odd adaptive card in the email that shows up to Outlook users.  You can see that the body of the email takes the HTML just fine, but Outlook seems to add an adaptive card at the head of the email and displays the HTML code as-is.

 

How do I get rid of the adaptive card at the head of this email?

 

wdcsguser_0-1617904889129.png

 

 

Additionally:  It seems to work just fine for gmail users:

 

wdcsguser_1-1617905015863.png

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
soysalf
Resolver I
Resolver I

Hi @wdcsguser ,

 

Is this how your advanced options set for the email sending step?

soysalf_0-1617907960719.png

 

View solution in original post

4 REPLIES 4
soysalf
Resolver I
Resolver I

Hi @wdcsguser ,

 

Is this how your advanced options set for the email sending step?

soysalf_0-1617907960719.png

 

View solution in original post

Thanks for the reply - this is how I'm currently set up

 

wdcsguser_0-1617908065328.png

 

soysalf
Resolver I
Resolver I

@wdcsguser ,

 

I send option emails to outlook users and there is no adaptive card, do you mind changing the options as I sent and try again?

Thank you @soysalf!  I swear I had tried that before, but it worked! 

 

Thanks for your help!

Helpful resources

Announcements
MPA_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

V3_PVA CAmpaign Carousel.png

Community Challenge - Giveaways!

Participate in the Power Virtual Agents Community Challenge

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

R2 (Green) 768 x 460px.png

Microsoft Dynamics 365 & Power Platform User Professionals

DynamicsCon is a FREE, 4 half-day virtual learning experience for 11,000+ Microsoft Business Application users and professionals.

Top Solution Authors
Users online (1,281)