cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Anonymous
Not applicable

How to create a push notification flow?

I'm trying to get a faster notification between Intercom and us; emails tend to reach us when the person is no longer talking to the bot so I'd like to speed it up.

 

How to create a push flow with multiple recipients exactly? There's a way to select Push, but I couldn't figure out how to actually specify the phone numbers. 

 

Thank in advance!

1 ACCEPTED SOLUTION

Accepted Solutions

Here's one on using the Flow mobile app.

https://melihubb.com/2018/10/07/use-flow-to-receive-mobile-notifications-for-mentions-from-teams-ten...

But if you want regular SMS text messages those are provided by several third party connectors.

https://veenstra.me.uk/2018/12/07/microsoft-flow-do-you-get-the-message-with-infobip-nexmo-plivo-tel...



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

View solution in original post

3 REPLIES 3
Pstork1
Dual Super User
Dual Super User

To send Push notifications (SMS text messages) you need a third party connector in Power Automate.  Push Notifications go to either the recipient's mailbox or the Flow mobile App.  But the mobile app notifications are only reliable if you are currently running the Flow mobile app.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
Anonymous
Not applicable

The problem with email, is that generally it reaches us in about 3 minutes from Intercom; while a person statistically spends about 1.5-2 minutes on the website. There's no direct notification from Intercom, so to actually talk to the person we'd need to stay on the webpage (and can't quite leave it to any other), which doesn't make any sense, yet this is how it is with Intercom.

 

So, if I understood correctly I have to install Flow app on the recipients mobile, then configure it online or? 

Is there any tutorial for it or something? 

Here's one on using the Flow mobile app.

https://melihubb.com/2018/10/07/use-flow-to-receive-mobile-notifications-for-mentions-from-teams-ten...

But if you want regular SMS text messages those are provided by several third party connectors.

https://veenstra.me.uk/2018/12/07/microsoft-flow-do-you-get-the-message-with-infobip-nexmo-plivo-tel...



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Helpful resources

Announcements
MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

Microsoft Build 768x460.png

Microsoft Build is May 24-26. Have you registered yet?

Come together to explore latest innovations in code and application development—and gain insights from experts from around the world.

May UG Leader Call Carousel 768x460.png

What difference can a User Group make for you?

At the monthly call, connect with other leaders and find out how community makes your experience even better.

PA Survey Carousel Image.png

We want to hear from you!

If you are a small business ISV/Reseller, share your thoughts with our research team.

Users online (1,871)