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How to create a push notification flow?

I'm trying to get a faster notification between Intercom and us; emails tend to reach us when the person is no longer talking to the bot so I'd like to speed it up.

 

How to create a push flow with multiple recipients exactly? There's a way to select Push, but I couldn't figure out how to actually specify the phone numbers. 

 

Thank in advance!

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Dual Super User III
Dual Super User III

Here's one on using the Flow mobile app.

https://melihubb.com/2018/10/07/use-flow-to-receive-mobile-notifications-for-mentions-from-teams-ten...

But if you want regular SMS text messages those are provided by several third party connectors.

https://veenstra.me.uk/2018/12/07/microsoft-flow-do-you-get-the-message-with-infobip-nexmo-plivo-tel...



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Dual Super User III
Dual Super User III

To send Push notifications (SMS text messages) you need a third party connector in Power Automate.  Push Notifications go to either the recipient's mailbox or the Flow mobile App.  But the mobile app notifications are only reliable if you are currently running the Flow mobile app.



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The problem with email, is that generally it reaches us in about 3 minutes from Intercom; while a person statistically spends about 1.5-2 minutes on the website. There's no direct notification from Intercom, so to actually talk to the person we'd need to stay on the webpage (and can't quite leave it to any other), which doesn't make any sense, yet this is how it is with Intercom.

 

So, if I understood correctly I have to install Flow app on the recipients mobile, then configure it online or? 

Is there any tutorial for it or something? 

Dual Super User III
Dual Super User III

Here's one on using the Flow mobile app.

https://melihubb.com/2018/10/07/use-flow-to-receive-mobile-notifications-for-mentions-from-teams-ten...

But if you want regular SMS text messages those are provided by several third party connectors.

https://veenstra.me.uk/2018/12/07/microsoft-flow-do-you-get-the-message-with-infobip-nexmo-plivo-tel...



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If you like my response, please give it a Thumbs Up.

View solution in original post

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