cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
LC_Igor
Level: Powered On

How to create a push notification flow?

I'm trying to get a faster notification between Intercom and us; emails tend to reach us when the person is no longer talking to the bot so I'd like to speed it up.

 

How to create a push flow with multiple recipients exactly? There's a way to select Push, but I couldn't figure out how to actually specify the phone numbers. 

 

Thank in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
Dual Super User
Dual Super User

Re: How to create a push notification flow?

Here's one on using the Flow mobile app.

https://melihubb.com/2018/10/07/use-flow-to-receive-mobile-notifications-for-mentions-from-teams-ten...

But if you want regular SMS text messages those are provided by several third party connectors.

https://veenstra.me.uk/2018/12/07/microsoft-flow-do-you-get-the-message-with-infobip-nexmo-plivo-tel...



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

View solution in original post

3 REPLIES 3
Dual Super User
Dual Super User

Re: How to create a push notification flow?

To send Push notifications (SMS text messages) you need a third party connector in Power Automate.  Push Notifications go to either the recipient's mailbox or the Flow mobile App.  But the mobile app notifications are only reliable if you are currently running the Flow mobile app.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
LC_Igor
Level: Powered On

Re: How to create a push notification flow?

The problem with email, is that generally it reaches us in about 3 minutes from Intercom; while a person statistically spends about 1.5-2 minutes on the website. There's no direct notification from Intercom, so to actually talk to the person we'd need to stay on the webpage (and can't quite leave it to any other), which doesn't make any sense, yet this is how it is with Intercom.

 

So, if I understood correctly I have to install Flow app on the recipients mobile, then configure it online or? 

Is there any tutorial for it or something? 

Dual Super User
Dual Super User

Re: How to create a push notification flow?

Here's one on using the Flow mobile app.

https://melihubb.com/2018/10/07/use-flow-to-receive-mobile-notifications-for-mentions-from-teams-ten...

But if you want regular SMS text messages those are provided by several third party connectors.

https://veenstra.me.uk/2018/12/07/microsoft-flow-do-you-get-the-message-with-infobip-nexmo-plivo-tel...



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

View solution in original post

Helpful resources

Announcements
firstImage

New & Improved Power Automate Community Cookbook

We've updated and improved the layout and uploading format of the Power Automate Cookbook!

thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

firstImage

Incoming: New and improved badges!

We've given our badges an overhaul and also added some brand new ones!

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Power Automate Community Video Gallery!

Top Solution Authors
Top Kudoed Authors (Last 30 Days)
Users online (3,999)