cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
subas
Frequent Visitor

How to include users that are part of a group in Kaizala

Dear All.

I need to know how to automatically add users that are already part of a group in Kaizala into a newly created group.

Currently I managed to sent an announcement from a Kaizala group and Flows is then triggered based on that announcement and creates a new group based on the announcement header.

The issue are:-

1. New group is created but it’s some how outside the Organization as such I need to move it manually. I need to have flow do it automatically.

2. Once the group is created I am not able to get flow to automatically add users into this newly created group.

Much appreciated if someone can advice how to go about doing this.
2 ACCEPTED SOLUTIONS

Accepted Solutions
Super User
Super User

Re: How to include users that are part of a group in Kaizala

Please review the Actions for the Kaizala connector, and you'll notice that there is not a Move group action available. However, there is a Group type parameter available for the Create a Group action.

KaizalaGroupType.png

If you review the Kaizala group troubleshooting documentation, you'll notice that you must make a group organizational from the management portal.

So, your only real option for automating this is to Create a subgroup of an organizational group. If this is functionality you would like to see added to the Kaizala connector, please consider submitting it to the Flow Ideas page, where it can be voted on by other users, and tracked and commented on by the Flow team.

👨🏻‍💻 If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION ☑️. If you find this reply helpful, please consider giving it a LIKE 👍.

View solution in original post

Community Support
Community Support

Re: How to include users that are part of a group in Kaizala

Hi @subas ,

 

Please take a try with @Brad_Groux 's suggestion and let me know if your problem could be solved.

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
Super User
Super User

Re: How to include users that are part of a group in Kaizala

Please review the Actions for the Kaizala connector, and you'll notice that there is not a Move group action available. However, there is a Group type parameter available for the Create a Group action.

KaizalaGroupType.png

If you review the Kaizala group troubleshooting documentation, you'll notice that you must make a group organizational from the management portal.

So, your only real option for automating this is to Create a subgroup of an organizational group. If this is functionality you would like to see added to the Kaizala connector, please consider submitting it to the Flow Ideas page, where it can be voted on by other users, and tracked and commented on by the Flow team.

👨🏻‍💻 If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION ☑️. If you find this reply helpful, please consider giving it a LIKE 👍.

View solution in original post

Community Support
Community Support

Re: How to include users that are part of a group in Kaizala

Hi @subas ,

 

Please take a try with @Brad_Groux 's suggestion and let me know if your problem could be solved.

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Helpful resources

Announcements
firstImage

New Ranks and Rank Icons released on April 21!

The time has come: We are finally able to share more details on the brand-new ranks coming to the Power Automate Community!

firstImage

Now Live: Power Virtual Agents Community!

We are excited to announce the launch of Power Virtual Agents Community. Check it out now!

firstImage

New & Improved Power Automate Community Cookbook

We've updated and improved the layout and uploading format of the Power Automate Cookbook!

thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Community Summit North America

The top training and networking event across the globe for Microsoft Business Applications

Users online (7,547)