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Anonymous
Not applicable

How to send the mail to designated person (five people in sequence)

Hi, all

who can help me solve this problem? I had read the article that named "send mail to random persons" but it cant help me.

 

1. Owner will receive the user's mail

2. Owner assign the CSR (five people in sequence) to handle

3. Owner create the mission in the planner (also assign CSR)

4. Owner reply user the mail (content: XXX will help you solve this problem)

 

WX20200108-095929@2x.png

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1 ACCEPTED SOLUTION

Accepted Solutions
v-litu-msft
Community Support
Community Support

Hi @Anonymous,

 

The To field is a string of emails separated by ";", so you can use the split() function to convert it into an array. 

Create a task but not assign it to any user. After getting the array of email, then create an Apply to each action to loop through the Emails array, for example:

Annotation 2020-01-09 163207.png

 

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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6 REPLIES 6
manuelstgomes
Community Champion
Community Champion

HI @Anonymous 

 

What's the error you're getting?

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Cheers
Manuel

Anonymous
Not applicable

@manuelstgomes 

 

Hi, Thanks for your reply.

I don't know how to define the parameter which can make system assign CSR in sequence, because i just use "email to"  in test now.

 

截圖 2020-01-08 下午7.59.58.png

 

Hi @Anonymous 

 

You need to insert the user's emails separated by a semi-colon ";". Something like "a@gmail.com;b@gmail.com"

 

You can use the concatenate function to achieve this. 

 

Then the connector will take care of things for you can convert to the correct IDs and save it to Planner.

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Cheers
Manuel

Anonymous
Not applicable

@manuelstgomes 

Hi, thanks for your reply.

 

for example, we have five persons (A,B,C,D,E).

I want to assign to A person in the first time, B person in the second time, C person in the third time ....  next time D person.

 

Does this function (concatenate function) to achieve this? thanks

 

 

Hi @Anonymous 

 

That's quite different. You want to do a round-robin between all of them correct?

 

In that case you need to store the "next person in line" somewhere. This is quite easy in SharePoint. You can have a list with the name of the people and the order. Then store the order number and pick the next one in line and add the email address of the corresponding person.

 

Makes sense?

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Cheers
Manuel

v-litu-msft
Community Support
Community Support

Hi @Anonymous,

 

The To field is a string of emails separated by ";", so you can use the split() function to convert it into an array. 

Create a task but not assign it to any user. After getting the array of email, then create an Apply to each action to loop through the Emails array, for example:

Annotation 2020-01-09 163207.png

 

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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