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Anonymous
Not applicable

How to use Trigger with filter expression based on Customer ID Type ?

Hello,

 

Whan I craete a case, I want to do action only if customer type is equal to contact.

Do anyone knows how to write this expression please ? 

Many thanks

4 REPLIES 4
Paulie78
Super User
Super User

Depends on what trigger you are using somewhat, is it a SharePoint list?

Anonymous
Not applicable

Thanks,

I work in Dynamics CRM with Cases so I play with the CDS Current Environment.

 

CML8
Frequent Visitor

Hi,

Has anybody a solution for this issue?

I have the same problem, a CDS upgrade record trigger with a filter to fire when customer is an account.

Thanks.

CML8
Frequent Visitor

Hi,

I was trying and I found a solution (perhaps it is not the best, but it seems that work).

On Settings of the trigger, I added a trigger condition:

  • @equals(triggerBody()?['_customerid_type'],'accounts')

If you have a better idea, please don't hesitate to reply.

Thanks.

 

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