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ICM connector support with new URLs

ICM urls are changing from June. My team has heavy reliance on the ICM connector, and we want to make sure the connector authentication is not broken by this change. Especially since the


Here's the notification I got for ICM users-


Action Required

We highly encourage all users to move to using the new domain. The old domain which is currently being used for both UI and programmatic access, will continue to function until June 30th 2020.

  1. Web Portal Access: New domain URLs are available now. Please update any saved URLs to reflect the new names.
    1. PROD: If you are using to access the IcM portal, we recommend you to start using the short link to access the portal.
    2. PPE: If you are using to access the IcM PPE portal, we recommend you to start using the short link to access the portal.
  2. Customers using IcM APIs: Please plan on moving your API to use the new domain names to ensure that you are still able to work with IcM APIs if the old IcM domains are impacted by a DNS outage.
    1. Critical Partners: We will work with the critical IcM dependencies (like Geneva Automation, MDM, IcM Mobile, OSP, CIS etc) to migrate them to the new domain names by Dec 2019
    2. PROD:
  1. If you are using any of these endpoints - /api, /api2, /connector, /connector2, /connector3, you must change your applications to use the new URL
    1. PPE:
  1. Refer to the documentation for new URLs
Dual Super User
Dual Super User

Re: ICM connector support with new URLs

Hi @divyag 


Ideally the changes should be implemented in the connector according to the change. You can still get a confirmation by raising a support ticket 


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