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JimSutt
Helper III
Helper III

Inconsistent Connection Issues: Send an email (V2)

Is there a method to force a user to validate their credentials when calling a Power Automate flow from PowerApps?

 

Scenario:

PowerApp that generates and HTML report, sends that report to Power Automate, which then builds a PDF of the HTML and sends the PDF as an attachment to the user.  

Problem:

The flow will periodically fail on the Send an email (V2) step due to "Error from token exchange: Runtime call was blocked because connection has error status: Enabled| Error, and office365 is in the block list. Connection errors: [ParameterName: token, Error: Code: Unauthorized, Message: 'Failed to refresh access token for service: aadcertificate." 

 

The suggested solution states: "You should be able to fix this by verifying your account with . You may need to re-enter your password."  However, this is one of many users of this PowerApp.  How does the user get prompted to enter their credentials and where do they enter them?

1 ACCEPTED SOLUTION

Accepted Solutions
ChristianAbata
Super User
Super User

hi @JimSutt  unfortunally far as I know is not possible to force the login, when you are using power apps the permissions popup is loaded by default.



Did I answer your question? Please consider to Mark
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1 REPLY 1
ChristianAbata
Super User
Super User

hi @JimSutt  unfortunally far as I know is not possible to force the login, when you are using power apps the permissions popup is loaded by default.



Did I answer your question? Please consider to Mark
my post as a solution! to guide others :winking_face:

Proud to be a Flownaut!


If you want you can follow me at www.christianabata.com Quieres contenido en español? Síguenos en Power Automate LA

View solution in original post

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