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EmployeeA
Helper I
Helper I

Inconsistent Results when Running Flow

This flow has failed at several different locations. It has failed to create a PDF, it has failed to send an email, and it has failed to delete a document. Can someone suggest tweaks that I could make to this flow to make it run more consistently? Please and thank you!

 

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1 ACCEPTED SOLUTION

Accepted Solutions
ChristianAbata
Most Valuable Professional
Most Valuable Professional

shure @EmployeeA  if the users sends / there is a problem

please follow this post to see how you can remove this kind of charecters

https://www.alanps1.io/power-platform/flow/flow-stripping-unwanted-characters-or-special-characters-...



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ChristianAbata
Most Valuable Professional
Most Valuable Professional

hi @EmployeeA  could you add an screanshot of your fails just to know the messages.



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v-alzhan-msft
Community Support
Community Support

Hi @EmployeeA ,

 

As @ChristianAbata  asked, what is your problem now?

Which action run failed in the flow and what is the error message?

Could you please share a screenshot of the run history of the flow when it run failed?

 

Best Regards,

Alice

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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ChristianAbata
Most Valuable Professional
Most Valuable Professional

hi @EmployeeA please add a deley action before convert word document in 5 segs.

deley.PNG



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Okay, I will do that. Would that fix the email not sending issue as well?

ChristianAbata
Most Valuable Professional
Most Valuable Professional

@EmployeeA  the email error is refering to a permission, please see if your user has permissions to send messages with that mailbox, your user needs to be part of the group mail sharebox



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I tried resubmitting one of the flows using the delay, and it still failed at the Create PDF step

Looking at the pattern of failures, I think it  might have something to do with Users who submit their Company Name with "&", "/", and potentially other characters. Do you think those characters are negatively impacting the flow? If so, what can I do to prevent that interference? I've noticed that no other submissions that have succeeded contain those characters. 

ChristianAbata
Most Valuable Professional
Most Valuable Professional

shure @EmployeeA  if the users sends / there is a problem

please follow this post to see how you can remove this kind of charecters

https://www.alanps1.io/power-platform/flow/flow-stripping-unwanted-characters-or-special-characters-...



Did I answer your question? Please consider to Mark
my post as a solution! to guide others :winking_face:

Proud to be a Flownaut!


If you want you can follow me:
Youtube: Christian Abata
Facebook: Power Automate LA
Website Tutorials: Christian Abata

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