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Helper I
Helper I

Initialise Variable Original photo

I'm trying to recreate a help desk app in Kaizala.  The update item flow throws this error.

Capture.PNG

I can't work out what the issue is.  Any help would be appreciated!

7 REPLIES 7
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Super User II
Super User II

Re: Initialise Variable Original photo

Hey @critski 

Can you share the details of the data you're setting when init'ing the variable?

Thanks J

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Helper I
Helper I

Re: Initialise Variable Original photo

The Data is coming from a sharepoint list 

Capture2.PNG

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Super User II
Super User II

Re: Initialise Variable Original photo

Thanks @critski 

Can you confirm the SharePoint column type and why you have wrapped the data in a JSON expression?

HTH

Jay

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Helper I
Helper I

Re: Initialise Variable Original photo

The Share point column is multi line text.  The Data is wrapped in Json as its being parsed back to to MS Kaizala.  

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Super User II
Super User II

Re: Initialise Variable Original photo

Hey @critski 

Ok, have you tried simply storing the column value directly within the variable and then wrapping in JSON as you pass to kaizala? Which also makes me wonder whether you need to store the column value in a variable at all and just simply pass the data directly? It’d be helpful to see your wider Flow configuration if you can’t just write the value in the variable and wrap in JSON later

HTH

Jay

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Helper I
Helper I

Re: Initialise Variable Original photo

Hi Jay here is the wider flow.

 

Capture1.PNGCapture2.PNGCapture3.PNGCapture4.PNGCapture5.PNG

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Super User II
Super User II

Re: Initialise Variable Original photo

Thanks, it’s gone 11pm here so will take a look tomorrow.

I’m not following why you are parsing the mult-line text column to a JSON array... can you explain why, and perhaps share some sample data from the multi-line text column so I can review?

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