I'm running into an issue building a Flow and am pulling out my hair because I can't figure out why this connection isn't working.
After establishing a connection to Insightly (CRM software), I want to pull data from new lead records to manipulate. Ultimately, I want to update a sharepoint list with the information, but for illustration of this problem, I have simply added an action to email the dynamic content from the record:
You can see the dynamic content has been inserted in the subject line and body of the email. Whenever the flow triggers, however, all the dynamic content is rendered as null values. I tried inserting some conditions before the action and they would break the flow because null wasn't an acceptable input value. The flow output log demonstrates this:
You can see that in the Body of the connection, the name/organization/number fields call the right data, but then there is empty output where they should show up in the subject and body areas below.
Am I using the dynamic content incorrectly? Is this a known bug in using Insightly as a trigger?
I tried testing the function of other Insightly functions (emailing myself the information from a created Insightly event) and they worked fine, but I really need functionality to read field data from Lead records. Any advice would be greatly appreciated. Thanks!!