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AlanJ
Level: Powered On

Invalid Template on an Approval

Although working yesterday, when trying to execute a flow that is triggered off of a microsoft form, I get this: 

 

Screen Shot 2017-09-28 at 2.13.36 PM.png

 

I don't know where to begin, as it was working yesterday. Anyone with the same issue? I saw similar things when trying to create an email, but I think this is a different issue. Thanks for any help!

2 ACCEPTED SOLUTIONS

Accepted Solutions
Community Support Team
Community Support Team

Re: Invalid Template on an Approval

Hi @AlanJ,

 

There is actually some issue with the Forms trigger and the pg has already been told about this. I was told before that there's no ETA from the MS Forms team on the fix. This apparently involves architecture changes for them so it may take a while.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

AlanJ
Level: Powered On

Re: Invalid Template on an Approval

We were finally able to solve all our issues by simply rebuilding the flows from scratch. Copying the flow didn't work, nor did doing smaller updates to the existing flow. I also rebuilt the form with this format, that appears to still be working. 

 

Screen Shot 2017-10-24 at 9.36.42 AM.png

 

 

View solution in original post

5 REPLIES 5
AlanJ
Level: Powered On

Re: Invalid Template on an Approval

It appears that the error is all coming from attempting to get the data submitted in the form. Are forms down? It seems like they have been extremely buggy. 

Community Support Team
Community Support Team

Re: Invalid Template on an Approval

Hi @AlanJ,

 

There is actually some issue with the Forms trigger and the pg has already been told about this. I was told before that there's no ETA from the MS Forms team on the fix. This apparently involves architecture changes for them so it may take a while.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

spdrcrtob
Level: Power Up

Re: Invalid Template on an Approval

Is there currently an update for this?

AlanJ
Level: Powered On

Re: Invalid Template on an Approval

I am working with 365 support on this issue right now. There are some known bugs that they are aware of. I will update this post again when I know more.

AlanJ
Level: Powered On

Re: Invalid Template on an Approval

We were finally able to solve all our issues by simply rebuilding the flows from scratch. Copying the flow didn't work, nor did doing smaller updates to the existing flow. I also rebuilt the form with this format, that appears to still be working. 

 

Screen Shot 2017-10-24 at 9.36.42 AM.png

 

 

View solution in original post

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