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Helper III
Helper III

Is it possible to connect Jira Desk with Microsoft Flow

Hi all,

 

Quick question on the Microsoft Flow Jira connector. I know it links in with Jira projects and allows you to create tasks, issues, epics, stories etc. in the project.

 

My question is whether these same connectors can be used with Jira Desk? I know it's technically a different product as Jira Desk manages cases but I want to build something that will create a Jira Desk case when a trigger condition is met.

 

Kind regards,

Mike

3 REPLIES 3
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Community Support
Community Support

Re: Is it possible to connect Jira Desk with Microsoft Flow

Hi @Mick282,

 

Unfortunately, there is no way to create tasks but it can use Create issues action, for more information about JIRA connector, you can refer to this document: Connectors JIRA

It is the same connector can be used with Jira Desk, it will be trigger if condition met.

If you want create tasks, epics, stories etc. in the project, you can head to IDEA area to create a IDEA, collect votes to make it come true:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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Helper III
Helper III

Re: Is it possible to connect Jira Desk with Microsoft Flow

Thanks Lin Tu,

 

Appreciate the reply. I might explore an alternative method of connecting with Jira Desk. Maybe via a HTTP GET or POST request through Flow to Jira Desk's API to create or update a case. Just need to read a bit more on their API documentation to see how the endpoints work.

 

Kind regards,

Mike

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Frequent Visitor

Re: Is it possible to connect Jira Desk with Microsoft Flow

I am interested in knowing if the alternative method worked for you. thanks

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