cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
dlprentice
Resolver II
Resolver II

Is it possible to send emails in plaintext?

I am trying to send an email in plaintext. Basically the user fills out a MS form, this form fires off a flow that sends in an email into the IBC FootPrints Service Core to create a ticket with details pre-filled.

 

The problem? Sending these emails in HTML keeps resulting in the fields not being processed correctly. Sending in plaintext from my own email works, but when I try to remove the HTML code in the flow everything just gets stacked together once emailed.

 

Screenshot 2020-10-22 071654.png

 

However instead of something structured see the following:

Screenshot 2020-10-22 071845.png

1 ACCEPTED SOLUTION

Accepted Solutions
fchopo
Super User II
Super User II

Hello @dlprentice 

Currently it's not possible to send an email in plain text. You could vote for this feature in the Power Automate Ideas: https://powerusers.microsoft.com/t5/Power-Automate-Ideas/Option-to-send-a-plain-text-email-rather-th...

 

Hope it helps!

Ferran

Did I answer your question? Please consider to mark my post as a solution to help others.
Proud to be a Flownaut!

View solution in original post

3 REPLIES 3
fchopo
Super User II
Super User II

Hello @dlprentice 

Currently it's not possible to send an email in plain text. You could vote for this feature in the Power Automate Ideas: https://powerusers.microsoft.com/t5/Power-Automate-Ideas/Option-to-send-a-plain-text-email-rather-th...

 

Hope it helps!

Ferran

Did I answer your question? Please consider to mark my post as a solution to help others.
Proud to be a Flownaut!

View solution in original post

hboardman
New Member

"You cannot do that" is not a solution.

 

 

IMACIO
Frequent Visitor

Wow! This is very frustrating - I am having the same issue. I'm trying to send an email to an outside vendors helpdesk app but it can only read/parse plain text emails. 

Helpful resources

Announcements
Process Advisor

Introducing Process Advisor

Check out the new Process Advisor community forum board!

MPA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

V3_PVA CAmpaign Carousel.png

Community Challenge - Giveaways!

Participate in the Power Virtual Agents Community Challenge

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Top Solution Authors
Users online (2,582)