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Helper II
Helper II

Issue With Apply to Each No Dynamic Content Available

I'm trying to create a IT ticketing system with forms and a sharepoint list. The part where I'm running into an error is when I go into the sharepoint list to modify the the ticket item to its issue status being closed I want it to email the ticket owner saying their ticket has been updated; however, no matter how many times I try to modify the flow it either just never sends the email to the ticket owner or I get there is no dynamic content available when I attempt to rearrange the flow. For the condition in the apply to each I have issue status and issue status value set as an OR function. 

Flow part 1Flow part 1flow part 2flow part 2flow part 3flow part 3

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support
Community Support

Hi @bhanney2323 ,

 

You couldn't create it in one single flow since one flow could only have one trigger in the begainning.

 

Please create two flows to achieve your requirement, the first flow to create the item when the new response is created should as below:

1.png

 

When add value to person Plaims column, we should add the value with type i:0#.f|membership|TheEmailAddress

 

And then you should create the second flow to send the email when an item is modified as below:

2.png

 

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
Super User III
Super User III

Hi @bhanney2323 

 

The problem stems from having a Trigger in the middle of the flow.

 

Could you share a picture of a run from history.

 

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Helper I
Helper I

I'm not sure if this addresses your issue, but when the dynamic content list is empty, I will usually go start to put in a formula (usually int(), since it's easy) and then click back over to the list and there will be more options there.  Once I have the fields in place that I need, I go back and pull out the formula, save the flow exit and when I come back in the dynamic field names will be where I need them.

 

Also, if you put text around a dynamic content label in another field, you can copy and paste that using your keyboard ctrl+c / ctrl+v, so that may be an option if you aren't seeing the dynamic content box at all.

Community Support
Community Support

Hi @bhanney2323 ,

 

You couldn't create it in one single flow since one flow could only have one trigger in the begainning.

 

Please create two flows to achieve your requirement, the first flow to create the item when the new response is created should as below:

1.png

 

When add value to person Plaims column, we should add the value with type i:0#.f|membership|TheEmailAddress

 

And then you should create the second flow to send the email when an item is modified as below:

2.png

 

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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