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Jira Assignee Username

Hi all,

 

I created some new flows Sharepoint list New Item => Jira New Issue and Trello New Card => Jira New Issue

 

With both flows I have the following small issue. When issue is being created in Jira project although that I have not specified an assignee, issue is been assigned to Project Owner instead of Unnasigned as I have left empty the field "Assignee Username" in Flow

 

https://ibb.co/cg9Knx

 

Should I use a custom value of "null" and if yes how?

 

 

1 ACCEPTED SOLUTION

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Community Support
Community Support

Re: Jira Assignee Username

Hi @ialigizakis,

 

Could you please share a full screenshot of your flow's configuration?

Further, do you want to set the Assignee Username field of the Jira new issue to empty?

 

I have made a test on my side and don't have the issue that you mentioned. My flow's configuration as below:30.JPG

The new issue created in Jira as below:31.JPG

 

The vaue of Assignee property is Unassigned rather than the Project Owner. The default value of Assignee property of a new Jira issue is Unassigned on my side. Please check if you have changed the default value of Assignee property of a new jira issue on your side.

 

 

Please check if your Project Owner has been assigned to a Default Assignee role within your project, please and see if the following article would help in your scenario:

https://confluence.atlassian.com/adminjiraserver073/defining-a-project-861253214.html?_ga=2.12416231...

 

 

Best regards,

Kris

 

 

 

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
Highlighted
Community Support
Community Support

Re: Jira Assignee Username

Hi @ialigizakis,

 

Could you please share a full screenshot of your flow's configuration?

Further, do you want to set the Assignee Username field of the Jira new issue to empty?

 

I have made a test on my side and don't have the issue that you mentioned. My flow's configuration as below:30.JPG

The new issue created in Jira as below:31.JPG

 

The vaue of Assignee property is Unassigned rather than the Project Owner. The default value of Assignee property of a new Jira issue is Unassigned on my side. Please check if you have changed the default value of Assignee property of a new jira issue on your side.

 

 

Please check if your Project Owner has been assigned to a Default Assignee role within your project, please and see if the following article would help in your scenario:

https://confluence.atlassian.com/adminjiraserver073/defining-a-project-861253214.html?_ga=2.12416231...

 

 

Best regards,

Kris

 

 

 

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
New Member

Re: Jira Assignee Username

You are correct. My issue was that in Jira Project configuration Default Assignee was Project Lead

 

In order to overcome this (as i dont have admin access to jira) I used a custom expression in Microsoft Flow field Fx null

 

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