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shavora
Super User
Super User

Keeping a connection reference after removing the user as owner of the flow

We need our HR manager to be the sender for the communications that is automated in a flow. I have researched and found that I have to add this user as a flow owner, guide them in how to add their email address for the emails. Can I remove them as Owners and still use their connection for sending the emails? It's not a good practice to have permission to change the flows.

 

(The HR manager is included in the security group for run only users amongst other HR staff members - each of these people might trigger the flow but we only want the manager to be the sender.)

6 REPLIES 6
fchopo
Super User
Super User

Hi @shavora 

Instead of managing workflow permissions, you could give read permissions on the HR Manager inbox to the flow owner, and use the action "Send an email from a shared mailbox (V2)". With this action, you can send emails from a specific user account.

Hope it helps!

Ferran

 

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@fchopo Thank you for replying. Would this mean that I, the flow owner, will see the HR managers email? We have strict rules for seeing client sensitive data so I doubt I could get that permission.

fchopo
Super User
Super User

Yes, you're right.

You could aso create a Service Account identity (generic user in Office 365) which has access to the HR Manager inbox and use it to design your workflow.

Regards,

Ferran

 

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shavora
Super User
Super User

I guess there aren't a fluid way of doing this. Unfortunately not an ideal solution either way. Thanks for the efforts anyway 😊

Hi @fchopo,

are you sure that read permission is mandatory?

I think only Send as/Send on behalf of permission is quite enough.

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fchopo
Super User
Super User

Yes @VictorIvanidze 

You're right!!! Although I don't know if this is fine for @shavora and their compliance requirements.

Thanks for your input!

Ferran

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