cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Advocate II
Advocate II

Lookup Optionset value from incoming string

We are using Parserr and are parsing incoming emails, where the values we need present themselves as strings. We are creating new leads in Dynamics CRM using these parsed emails.

 

We need to use the incoming value, eg "John Smith", to lookup the corresponding value in Dynamics CRM which has the corresponding value "John Smith"

 

However we are unable to set this value in Dynamics CRM using Flow as its an optionset field.

 

How do we set this optionset field?

4 REPLIES 4
Highlighted
Community Support
Community Support

Re: Lookup Optionset value from incoming string

Hi Courtenay,

 

Could you try to use Switch case on your side to see if it will meet your needs?


More details about Switch case, please check this blog at here:
https://flow.microsoft.com/en-us/blog/search-by-service/


If the incoming value is equal to “Jhon Smith”, do an action. If the incoming value is equal to another value, do another action.


Hope this could be a reference for you.


Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted
Advocate II
Advocate II

Re: Lookup Optionset value from incoming string

Mabel,

 

Thanks for the suggestion, but it just won't work. We have lots of optionset fields. Taht would be endless switch statements.

 

Is there no way we can do a lookup using some sort of Get Field by Value in CRM? Surely this has been done before?

Highlighted
Advocate II
Advocate II

Re: Lookup Optionset value from incoming string

Surely this isnt an uncommon requirement @v-yamao-msft

Highlighted
Regular Visitor

Re: Lookup Optionset value from incoming string

Is a switch statement still the only solution for this situation?

Helpful resources

Announcements
firstImage

Super User Program Update

Three Super User rank tiers have been launched!

firstImage

Power Platform 2020 release wave 2 plan

Features releasing from October 2020 through March 2021

firstImage

Join the new Power Virtual Agents Community!

We are excited to announce the launch of Power Virtual Agents Community. Check it out now!

firstImage

New & Improved Power Automate Community Cookbook

We've updated and improved the layout and uploading format of the Power Automate Cookbook!

thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

Top Solution Authors
Users online (7,625)