Mark as read email for share mail box not working

[ansumanpattnaik]

Hi,

I have been using Mark as read for shared mail box ( v 2 ) for quite a while successfully and then it stopped on 25th Apr 2020. the error I am receiving is as follows :

I am using the same connection to trigger this flow when ever we get emails with attachments , all other steps work fine , 

1. reading subject

2. Get attachment name 

3. Load to S FTP

4. Mark email as read (This is where it fails) 

I have tried doing V 3 , V 2 with mailbox name , with out the mailbox. and also removing the people with whom I shared this flow.

Nothing works.

[v-litu-msft · Accepted solution]

Hi @ansumanpattnaik,

Please try the two methods:

1. Ask your Office 365 Administrator or your organization's Helpdesk if they are able to reset the password for the account. They may look at you a bit strange - you should reference this article. This sort of thing is certainly outside the norm.

2.  If you cannot get help internally, escalate a ticket to Microsoft Support if you have not already, explain the issue and ask them to reset the password and provide the credentials to you.

Best Regards,
Community Support Team _ Lin Tu
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