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eduardotgjr
Level: Power Up

Mark emails on shared inbox as read

Hi all,

 

Can help anyone help with a flow (O365) I am trying to create? It is to mark a shared inbox email as read.

 

Regards

Eduardo

3 REPLIES 3
Community Support Team
Community Support Team

Re: Mark emails on shared inbox as read

Hi @eduardotgjr,

 

Can you describe what you need in detail? 

 

For Mark as read action, you need to fill the message id field with the correct dynamic content. The Message id dynamic content could be found in "See More" if the trigger is related to email arrival. 

 

Capture.PNG

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
eduardotgjr
Level: Power Up

Re: Mark emails on shared inbox as read

Sorry for my late reply.

 

Managed to find the solution for my previous question. The remaining challenge is to move a message on a shared inbox since when I try to select a folder, it looks at my personal email address folders instead of the shared?

 

Regards

Eduardo

ShadiAyoub
Level: Powered On

Re: Mark emails on shared inbox as read

Can you please share the solution? I am having the same issue where I can't move emails from the inbox to another folder, I can do it for my personal email, but not on a shared mailbox, not even mark message as read.

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