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Regular Visitor

Mark emails on shared inbox as read

Hi all,


Can help anyone help with a flow (O365) I am trying to create? It is to mark a shared inbox email as read.




Community Support
Community Support

Hi @eduardotgjr,


Can you describe what you need in detail? 


For Mark as read action, you need to fill the message id field with the correct dynamic content. The Message id dynamic content could be found in "See More" if the trigger is related to email arrival. 






Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Sorry for my late reply.


Managed to find the solution for my previous question. The remaining challenge is to move a message on a shared inbox since when I try to select a folder, it looks at my personal email address folders instead of the shared?




Can you please share the solution? I am having the same issue where I can't move emails from the inbox to another folder, I can do it for my personal email, but not on a shared mailbox, not even mark message as read.

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