I have a flow where a user receives an email when their email has been added to a SharePoint list.
In the email their ticket number is confirmed in the email body and the subject line [WFM-2] where 2 = list ID number.
Is there a flow action that if the user replies to the email where it would check the subject line and see that [WFM-
already exists and then matches the number against the existing list item and copies the reply response into a text field in the SharePoint list? Rather than having a new ticket created.
See my current flow below - which is not working.
Hi there. Short answer: "Yes". But a couple of questions first:
If you are still moving forward...My suggestion -
I think that should get things started. Let us know what you think.
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Hi @edgonzales (Ed),
That sounds good using Re: in the subject line.
I'm still a novice flow creator.
Please could I get some visual pointers on how to set that up if possible?