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justinridge
Level: Power Up

Microsoft Form to Outlook CRM

Hi.

 

I am having trouble with my Microsoft Forms to Outlook Customer Manager flow.

The action I've selected is "Create a business contact (preview)"

 

When adding dynamic content to the output, I only have the option: "List of response notifications".

This only returns the unique identifer of the form submission, instead of First Name, Last Name etc.2.PNG1.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Microsoft Form to Outlook CRM

 

Hi @justinridge ,

 

You also need to use Get response details action to get the details of the user submission:

62.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
Super User
Super User

Re: Microsoft Form to Outlook CRM

Hi

If you use a compose action - do you get the options you are expecting available?

 

If not save and reopen the flow sometimes dynamic content is buggy.

justinridge
Level: Power Up

Re: Microsoft Form to Outlook CRM

I'm not sure I understand.
Could you send a screenshot of that option?
Community Support Team
Community Support Team

Re: Microsoft Form to Outlook CRM

 

Hi @justinridge ,

 

You also need to use Get response details action to get the details of the user submission:

62.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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