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Oliver_Germany
Helper I
Helper I

Move Emails from one folder to another folder in a shared mailbox

Hi,

 

I am trying to move Emails from one folder (not Inbox) to another folder in a Shared Mailbox.

 

First, I tried the "Move Email" action but this failed as this action with the error message:

"The specified object was not found in the store., The process failed to get the correct properties."

I think "Move Email" only works if the message is in the Inbox.

 

I then tried to use the "Get Emails" action to get all Emails from the folder, use a condition to look for the message ID and move if the message ID matches.

 

My problem:

 

Although I can enter the address of the Shared Mailbox, the parameter folder lists only folder in my personal mailbox.

 

Capture.JPG

 

I have already closed and reopened the edit mode of the workflow and saved the flow to help PA make the connection to the Shared Mailbox.

 

Any ideas from the community? 

1 ACCEPTED SOLUTION

Accepted Solutions
v-alzhan-msft
Community Support
Community Support

Hi @Oliver_Germany ,

 

We couldn't move email from a personal mailbox folder to a shared mailbox folder.

And we could only get personal emails in the Get emails action, we couldn't get the shared mail in the Get emails action currently.

 

Best Regards,

Alice

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-alzhan-msft
Community Support
Community Support

Hi @Oliver_Germany ,

 

We couldn't move email from a personal mailbox folder to a shared mailbox folder.

And we could only get personal emails in the Get emails action, we couldn't get the shared mail in the Get emails action currently.

 

Best Regards,

Alice

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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