cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
JobDone
Regular Visitor

Moving "Duplicate" Alert Emails

I am using an Outlook folder to monitor alerts from a hardware monitoring system.

 

I get "DOWN" emails come through when there is a problem, and "UP" emails when the issue has been resolved.

 

These have very similar subject lines, for example:

 

PROBLEM Host Alert: Power Supply 2 is DOWN

RECOVERY Host Alert: Power Supply 2 is UP

 

What I want to do is, when an UP email comes through, move this as well as the corresponding DOWN email to another folder.

 

So that I am left with only unresolved alerts (DOWNs that haven't come back UP yet) in my main alerts folder.

 

I am a complete beginner to Power Automate.  Is the above possible?

 

Thanks

 
 
14 REPLIES 14
Anonymous
Not applicable

Hello @JobDone 

 

You could use the Rules within Outlook to automatically store emails where the subject contains "UP" - see below:

Annotation 2020-02-06 171058.png

 

Unless you would like to store each error in a SharePoint List so you can report on how many times the system was reported as DOWN?

 

Thanks

 

Bradley

Hi Bradley,

 

What I want to do is move both the UP and the corresponding DOWN email as soon as the UP comes in.

 

If I used the provided rule the downs would all be left over in there.

 

What I want is for "x is down" and "y is down", when "x is up" arrives, move "x is down" AND "x is up" into another folder. 

 

Leaving me with only "y is down" in my main alerts folder as that is now the only outstanding issue. x is resolved and the down/up notification emails are filed elsewhere

v-bacao-msft
Community Support
Community Support

 

Hi @JobDone ,

 

Could you please provide more explanations about your needs?

I'm afraid I don't understand what you mean so I can't provide you with the proper workaround.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Barry,

 

Thanks for your response.

 

I have an email folder set up to receive email alerts, that I am monitoring on a big TV screen.  I want this folder to only have active DOWN alerts in them, indicating that there is a problem.

 

Say for example that the Power Supply and Fan for a server both went down, the alert email box would look like this:

 

Inbox:

ALERT: Power Supply is DOWN

ALERT: Fan is DOWN

 

Now, if we fixed the fan and it came back up, the alert email box would look like this:

 

Inbox:

ALERT: Fan is UP

ALERT: Power Supply is DOWN

ALERT: Fan is DOWN

 

As soon as the "Fan is UP" email arrives, I want this email AND the "Fan is DOWN" email to be moved to some other archive,  so the alert email box looks like this:

 

Inbox:

ALERT: Power Supply is DOWN

 

So that the only things in the alert email box are current ongoing DOWN alerts.  I will know that the fan problem has been resolved as the DOWN email has dissapeared because the UP email arrived.

 

I only want my monitoring screen to show me what's currently DOWN, if it has come back UP I no longer need it in there

Anonymous
Not applicable

Hello @JobDone 

 

The way I would most likely do it is:

 

  1. Set a trigger for "When a new email arrives (V3)" with a subject filter of "UP".
  2. Get Emails (V3) with a subject query of "DOWN"
  3. Filter Array using the Get Emails value and where subject is equal to concat(substring(triggerBody()?['subject'],'UP'),' DOWN'). This should look for where email equals Fan is DOWN with the trigger of Fan is UP (but forcing it to appear as Fan is DOWN)
  4. Apply to each with output being Filter array values you will set Move email with the message id
  5. Final step is Move email again but for the trigger email i.e. Fan is UP

 

This should mean your flow looks something like this:

Step 1 and 2Step 1 and 2

Step 3, 4 and 5Step 3, 4 and 5

Hi Again,

 

This is definitely a step forward, but I'm not sure the function is right

 

When using the provided

 

concat(substring(triggerBody()?['subject'],'UP'),' DOWN')

 

We get the following error

 

-----------------------

InvalidTemplate. The execution of template action 'Filter_array' failed: The evaluation of 'query' action 'where' expression '@equals(item()?['subject'], concat(substring(triggerBody()?['subject'], 'UP'), ' DOWN'))' failed: 'The template language function 'substring' expects its second parameter 'start index' to be an integer. The provided value is of type 'String'. Please see https://aka.ms/logicexpressions#substring for usage details.'.

-------------------------

 

 

Substring Definition from the link 

https://docs.microsoft.com/en-gb/azure/logic-apps/workflow-definition-language-functions-reference#s...

 

----------------

substring

Return characters from a string, starting from the specified position, or index. Index values start with the number 0.

Copy
 
substring('<text>', <startIndex>, <length>)
Parameter Required Type Description
<text>YesStringThe string whose characters you want
<startIndex>YesIntegerA positive number equal to or greater than 0 that you want to use as the starting position or index value
<length>YesInteger

A positive number of characters that you want in the substring

-------------------------

 

 

It looks like 2nd and third arguments <startIndex> and <length> both need to be an integer.  But we are using triggerBody()?['subject'] and 'UP'  which are text

 

 

Anonymous
Not applicable

Hello @JobDone 

 

Apologies, I have thought of an easier way!

 

Replace(triggerBody()?['subject'],"UP","DOWN")

 

replace.png

Thanks, and what steps are these replacing?

Anonymous
Not applicable

Step 3 so you would swap the concat with the replace function. 🙂

Hi,

 

I get

 

"The expression is invalid."

 

When submitting the replace function.  I am putting this in exactly the same place as where the concat was i.e Subject -> is equal to -> replace(triggerBody()?['subject'],"UP","DOWN")

Anonymous
Not applicable

Hi

 

Should be 

Replace(triggerBody()?['subject'], 'UP', 'DOWN')
 
Speech marks would cause an error.
 
I just tried the flow and it ran successfully moving the emails to the folder i specified.
 
Steps 1 and 2Steps 1 and 2
Steps 3, 4 and 5Steps 3, 4 and 5
Anonymous
Not applicable

Hi @JobDone 

 

Is this all working? 🙂

 

Thanks

 

Bradley

Hi Bradley,

 

Thanks for the info, apologies for not getting back to you.

 

This partially works, but only for emails where the subject is the same other than the "DOWN" and "UP".

 

Our actual email subjects look like this:

 

PROBLEM Host Alert: Power Supply 2 is DOWN

RECOVERY Host Alert: Power Supply 2 is UP

 

So we need a second replace function in here for PROBLEM/RECOVERY as well the current DOWN/UP one.

 

Any idea how to do this? We have been unsuccessful trying a second Filter Array, and I cant see how to put two replace functions into a single Filter Array

 

Thanks

 

 

Anonymous
Not applicable

Hello @JobDone 

 

I have written the below which should match the requirements:

 

replace(Replace(triggerBody()?['subject'],'UP','DOWN'),'RECOVERY','PROBLEM')

 

Annotation 2020-02-12 160410.png

 

I don't believe you will need to change or add a filter array as it will still match the subject.

 

Let me know if you need anything else 😊

 

Thanks

 

Bradley

Helpful resources

Announcements

Announcing the MPPC's Got Power Talent Show at #MPPC23

Are you attending the Microsoft Power Platform Conference 2023 in Las Vegas? If so, we invite you to join us for the MPPC's Got Power Talent Show!      Our talent show is more than a show—it's a grand celebration of connection, inspiration, and shared journeys. Through stories, skills, and collective experiences, we come together to uplift, inspire, and revel in the magic of our community's diverse talents. This year, our talent event promises to be an unforgettable experience, echoing louder and brighter than anything you've seen before.    We're casting a wider net with three captivating categories:  Demo Technical Solutions: Show us your Power Platform innovations, be it apps, flows, chatbots, websites or dashboards... Storytelling: Share tales of your journey with Power Platform. Hidden Talents: Unveil your creative side—be it dancing, singing, rapping, poetry, or comedy. Let your talent shine!    Got That Special Spark? A Story That Demands to Be Heard? Your moment is now!  Sign up to Showcase Your Brilliance: https://aka.ms/MPPCGotPowerSignUp  Deadline for submissions: Thursday, Sept 28th    How It Works:  Submit this form to sign up: https://aka.ms/MPPCGotPowerSignUp  We'll contact you if you're selected. Get ready to be onstage!  The Spotlight is Yours: Each participant has 3-5 minutes to shine, with insightful commentary from our panel of judges. We’re not just giving you a stage; we’re handing you the platform to make your mark.     Be the Story We Tell: Your talents and narratives will not just entertain but inspire, serving as the bedrock for our community’s future stories and successes.    Celebration, Surprises, and Connections: As the curtain falls, the excitement continues! Await surprise awards and seize the chance to mingle with industry experts, Microsoft Power Platform leaders, and community luminaries. It's not just a show; it's an opportunity to forge connections and celebrate shared successes.    Event Details:  Date and Time: Wed Oct 4th, 6:30-9:00PM   Location: MPPC23 at the MGM Grand, Las Vegas, NV, USA  

September User Group Success Story: Reading Dynamics 365 & Power Platform User Group

The Reading Dynamics 365 and Power Platform User Group is a community-driven initiative that started in September 2022. It has quickly earned recognition for its enthusiastic leadership and resilience in the face of challenges. With a focus on promoting learning and networking among professionals in the Dynamics 365 and Power Platform ecosystem, the group has grown steadily and gained a reputation for its commitment to its members!   The group, which had its inaugural event in January 2023 at the Microsoft UK Headquarters in Reading, has since organized three successful gatherings, including a recent social lunch. They maintain a regular schedule of four events per year, each attended by an average of 20-25 enthusiastic participants who enjoy engaging talks and, of course, pizza.   The Reading User Group's presence is primarily spread through LinkedIn and Meetup, with the support of the wider community. This thriving community is managed by a dedicated team consisting of Fraser Dear, Tim Leung, and Andrew Bibby, who serves as the main point of contact for the UK Dynamics 365 and Power Platform User Groups.   Andrew Bibby, an active figure in the Dynamics 365 and Power Platform community, nominated this group due to his admiration for the Reading UK User Group's efforts. He emphasized their remarkable enthusiasm and success in running the group, noting that they navigated challenges such as finding venues with resilience and smiles on their faces. Despite being a relatively new group with 20-30 members, they have managed to achieve high attendance at their meetings.   The group's journey began when Fraser Dear moved to the Reading area and realized the absence of a user group catering to professionals in the Dynamics 365 and Power Platform space. He reached out to Andrew, who provided valuable guidance and support, allowing the Reading User Group to officially join the UK Dynamics 365 and Power Platform User Groups community.   One of the group's notable achievements was overcoming the challenge of finding a suitable venue. Initially, their "home" was the Microsoft UK HQ in Reading. However, due to office closures, they had to seek a new location with limited time. Fortunately, a connection with Stephanie Stacey from Microsoft led them to Reading College and its Institute of Technology. The college generously offered them event space and support, forging a mutually beneficial partnership where the group promotes the Institute and encourages its members to support the next generation of IT professionals.   With the dedication of its leadership team, the Reading Dynamics 365 and Power Platform User Group is poised to continue growing and thriving! Their story exemplifies the power of community-driven initiatives and the positive impact they can have on professional development and networking in the tech industry. As they move forward with their upcoming events and collaborations with Reading College, the group is likely to remain a valuable resource for professionals in the Reading area and beyond.  

A Celebration of What We've Achieved--And Announcing Our Winners

As the sun sets on the #SummerofSolutions Challenge, it's time to reflect and celebrate! The journey we embarked upon together was not just about providing answers – it was about fostering a sense of community, encouraging collaboration, and unlocking the true potential of the Power Platform tools.   From the initial announcement to the final week's push, the Summer of Solutions Challenge has been a whirlwind of engagement and growth. It was a call to action for every member of our Power Platform community, urging them to contribute their expertise, engage in discussions, and elevate collective knowledge across the community as part of the low-code revolution.   Reflecting on the Impact As the challenge ends, it's essential to reflect on the impact it’s had across our Power Platform communities: Community Resilience: The challenge demonstrated the resilience of our community. Despite geographical distances and diverse backgrounds, we came together to contribute, learn, and collaborate. This resilience is the cornerstone of our collective strength.Diverse Expertise: The solutions shared during the challenge underscore the incredible expertise within our community. From intricate technical insights to creative problem-solving, our members showcased their diverse skill sets, enhancing our community's depth.Shared Learning: Solutions spurred shared learning. They provided opportunities for members to grasp new concepts, expand their horizons, and uncover the Power Platform tools' untapped potential. This learning ripple effect will continue to shape our growth. Empowerment: Solutions empowered community members. They validated their knowledge, boosted their confidence, and highlighted their contributions. Each solution shared was a step towards personal and communal empowerment. We are proud and thankful as we conclude the Summer of Solutions Challenge. The challenge showed the potential of teamwork, the benefit of knowledge-sharing, and the resilience of our Power Platform community. The solutions offered by each member are more than just answers; they are the expression of our shared commitment to innovation, growth, and progress!     Drum roll, Please... And now, without further ado, it's time to announce the winners who have risen above the rest in the Summer of Solutions Challenge!   These are the top community users and Super Users who have not only earned recognition but have become beacons of inspiration for us all.   Power Apps Community:  Community User Winner: @SpongYe Super User Winner: Pending Acceptance Power Automate Community:  Community User Winner: @trice602 Super User Winner: @Expiscornovus  Power Virtual Agents Community: Community User Winner: Pending AcceptanceSuper User: Pending Acceptance Power Pages Community: Community User Winner: @OOlashyn Super User Winner: @ChristianAbata   We are also pleased to announced two additional tickets that we are awarding to the Overall Top Solution providers in the following communities:    Power Apps: @LaurensM   Power Automate: @ManishSolanki    Thank you for making this challenge a resounding success. Your participation has reaffirmed the strength of our community and the boundless potential that lies within each of us. Let's keep the spirit of collaboration alive as we continue on this incredible journey in Power Platform together.Winners, we will see you in Vegas! Every other amazing solutions superstar, we will see you in the Community!Congratulations, everyone!

September featured user group leader

 Ayonija Shatakshi, a seasoned senior consultant at Improving, Ohio, is a passionate advocate for M365, SharePoint, Power Platform, and Azure, recognizing how they synergize to deliver top-notch solutions. Recently, we asked Ayonija to share her journey as a user group leader, shedding light on her motivations and the benefits she's reaped from her community involvement.      Ayonija embarked on her role as a user group leader in December 2022, driven by a desire to explore how the community leveraged various Power Platform components. When she couldn't find a suitable local group, she decided to create one herself!    Speaking about the impact of the community on her professional and personal growth, Ayonija says, "It's fascinating to witness how everyone navigates the world of Power Platform, dealing with license constraints and keeping up with new features. There's so much to learn from their experiences.:        Her favorite aspect of being a user group leader is the opportunity to network and engage in face-to-face discussions with fellow enthusiasts, fostering deeper connections within the community. Offering advice to budding user group leaders, Ayonija emphasized the importance of communication and consistency, two pillars that sustain any successful community initiative.      When asked why she encourages others to become user group leaders, Ayonija said, "Being part of a user group is one of the best ways to connect with experienced professionals in the same field and glean knowledge from them. If there isn't a local group, consider starting one; you'll soon find like-minded individuals."      Her highlight from the past year as a user group leader was witnessing consistent growth within the group, a testament to the thriving community she has nurtured. Advocating for user group participation, Ayonija stated, "It's the fastest route to learning from the community, gaining insights, and staying updated on industry trends."   Check out her group: Cleveland Power Platform User Group

An MPPC23 Invitation from Charles Lamanna, CVP of Microsoft Business Applications & Platform

Hear from Corporate Vice President for Microsoft Business Applications & Platform, Charles Lamanna, as he looks ahead to the second annual Microsoft Power Platform Conference from October 3rd-5th 2023 at the MGM Grand in Las Vegas.Have you got your tickets yet? Register today at www.powerplatformconf.com  

August new user groups and September user group events

We wanted to take the time to celebrate and welcome the new user groups that have joined our community. Along with that take a look at the event that might be happening near you or virtually.   Please welcome:  Biz Apps Community User Group - Power Platform Community (microsoft.com) This user group is dedicated for all community members of all skill levels to learn how to get the most out of their community experience. East Michigan Power Platform User Group - Power Platform Community (microsoft.com) This is hopefully the beginning of a community, covering eastern Michigan, built around the Power Platform.  Biz Apps Community User Group This user group is dedicated for all community members of all skill levels to learn how to get the most out of their community experience.     Events to checkout:   In-Person: September 2023 Hybrid Philadelphia Dynamics 365 & Power Platform User Group MeetDynamics 365 and Power Platform Physical Meetup Hyderabad Power Platform User Group Meetup - Sept 2023 (In-Person)Manchester September 2023 In Person Meeting Virtual: Everything Dataverse, Do you know that Dataverse is more than just a Database!POWER PLATFORM MONTHLY DIGEST- SEPTEMBERBaltic Summit 2023PL-900 Power Platform Fundamentals TrainingHR and L&D transformation through Power PlatformDynamics 365 Marketing Experience User Groups - Use Cases and NetworkingPower Platform and Dual Write from Dynamics 365 F&O PerspectiveANZ D365 FinOps Team September 2023 meetup

Users online (1,589)