Multi level reviewer flow with reminder email if no action

[JWylie]

Hi,

Currently working on having a multi level reviewer flow that will send a email reminder if one of the reviewers has not taken action on the document. 

Here is what I currently have:

for a selected file I enter in the 3 reviewers email addresses which then sends a email to the first reviewer to review the document.

The issue occurs in the parallel branch... If no action is taken place in the delayed time frame it will then send a gentle reminder email even if the review was submitted. 

How am I able to stop the reminder if the action on the review was submitted? 

Thank for your help!

[fchopo · Accepted solution]

Hi @JWylie 

The "Do until" action will be executed, at a minimum, for one time. As I understand, although the "outcome" value is true, it sends the reminder email.

I would add an if condition before the "do until" action, comparing the outcome value with false:

if Outcome equals false then -> Do until....

In that way, you will avoid the reminder action.

Hope it helps!

Ferran

[JWylie]

@fchopo  Thank you for you help. Adding the condition before the "Do until" solved the problem. 

Much appreciated!

[JWylie]

@fchopo Is there a way to add the "submit" email from Microsoft flow when sending the reminder email?

This way the flow continues to run and I wont have to filter back through my emails if a reminder is set 3 days out.

[fchopo]

What do you mean when saying "add the submit email from flow when sending the reminder email"?

[JWylie]

@fchopo Since my multi level reviewer flow is a "Approval flow", you need to "submit" that you approved before the flow continues to the next reviewer.  Looks like this below:

[fchopo]

Got it! Maybe you can create a single email with an Outlook Actionable message, where you send the reminded email plus the submit button: What are actionable messages in Office 365? - Outlook Developer | Microsoft Docs

But not an easy solution I guess.

Regards,

Ferran

[JWylie]

@fchopo Thank you! I will look into it.