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Frequent Visitor

New to Flow - Approve/ Reject Emails

Hello!

 

I'm really new to Flow, and I'm having so much trouble getting Flow to work correctly.  The main issue is that when I get to the part that either an approve email or a reject email is sent out to person who initiated the flow it always sends a reject email.  I have created multiple flows, and each one I am running into this problem.  It will record in the list or update the file saying it was approved or rejected, but the email that is sent out is always a rejection email.  I have screenshot one of the Flow below.  

 

Flow Screenshot 1_Redacted_Page_1.jpgFlow Screenshot 1_Redacted_Page_2.jpg

Any help would be greatly appreciated, and if you could make it as simple (dumbed down) as possible too.  😃

1 ACCEPTED SOLUTION

Accepted Solutions
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Super User
Super User

Re: New to Flow - Approve/ Reject Emails

@tranbic1 :

 

You need to select "Outcome" from the Approval Dynamic properties rather than Responses in your condition.  Outcome provides the overall result of the approval.

 

If this solves your problem, please mark your post as Solved.

If you like my solution, please give it a Thumbs Up.

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

View solution in original post

1 REPLY 1
Highlighted
Super User
Super User

Re: New to Flow - Approve/ Reject Emails

@tranbic1 :

 

You need to select "Outcome" from the Approval Dynamic properties rather than Responses in your condition.  Outcome provides the overall result of the approval.

 

If this solves your problem, please mark your post as Solved.

If you like my solution, please give it a Thumbs Up.

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

View solution in original post

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