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Helper III
Helper III

Not able to access Kaizala groups in Trigger point while creating flows

I am using Kaizala(when someone responds to custom action) as trigger point. But I am unable to access the group names from kaizala.

MS Flow.PNG

It is showing 'No Items'. Previously I created these kind of flows and didn't faced these kind of problems.

Can anyone help me how to solve this problem.

2 ACCEPTED SOLUTIONS

Accepted Solutions
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Community Support
Community Support

Re: Not able to access Kaizala groups in Trigger point while creating flows

Hi @Chandu,

 

This is a bug I could reproduce on my side, I have submitted this bug to MS PA development team, if there has any process about it, I will let you know as soon as possible.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
Community Support
Community Support

Re: Not able to access Kaizala groups in Trigger point while creating flows

Hi @Chandu,

 

This issue has been solved, please enjoy it. If there has any issue when you using Flow, please feedback to us, thanks.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

5 REPLIES 5
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Super User II
Super User II

Re: Not able to access Kaizala groups in Trigger point while creating flows

Hi @Chandu 

 

The connection is probably screwed-up. This can happen for a multitude of reasons and happens all the time.

 

Can you please go to Data > Connections and see if there's an issue with the connection that you're trying to use?

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Cheers
Manuel

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Helper III
Helper III

Re: Not able to access Kaizala groups in Trigger point while creating flows

The Connection is fine and I tried to open in different browsers. But, the issue is same.

Capture.PNG

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New Member

Re: Not able to access Kaizala groups in Trigger point while creating flows

Hi have the same issue as of last week. Getting 'No items's when selecting Groups. Checked connectors and they are fine

Highlighted
Community Support
Community Support

Re: Not able to access Kaizala groups in Trigger point while creating flows

Hi @Chandu,

 

This is a bug I could reproduce on my side, I have submitted this bug to MS PA development team, if there has any process about it, I will let you know as soon as possible.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
Community Support
Community Support

Re: Not able to access Kaizala groups in Trigger point while creating flows

Hi @Chandu,

 

This issue has been solved, please enjoy it. If there has any issue when you using Flow, please feedback to us, thanks.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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