Not able to access Kaizala groups in Trigger point while creating flows

[Chandu]

I am using Kaizala(when someone responds to custom action) as trigger point. But I am unable to access the group names from kaizala.

It is showing 'No Items'. Previously I created these kind of flows and didn't faced these kind of problems.

Can anyone help me how to solve this problem.

[manuelstgomes]

Hi @Chandu 

The connection is probably screwed-up. This can happen for a multitude of reasons and happens all the time.

Can you please go to Data > Connections and see if there's an issue with the connection that you're trying to use?

If I have answered your question, please mark your post as Solved.
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Cheers
Manuel

[Chandu]

The Connection is fine and I tried to open in different browsers. But, the issue is same.

[dyerv75]

Hi have the same issue as of last week. Getting 'No items's when selecting Groups. Checked connectors and they are fine

[v-litu-msft · Accepted solution]

Hi @Chandu,

This is a bug I could reproduce on my side, I have submitted this bug to MS PA development team, if there has any process about it, I will let you know as soon as possible.

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-litu-msft · Accepted solution]

Hi @Chandu,

This issue has been solved, please enjoy it. If there has any issue when you using Flow, please feedback to us, thanks.

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.