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Faribeiro
Helper I
Helper I

Not sending email (Send email V2)

Hello team

 

Start having problems regarding receiving mail notifications. Yesterday, all were fine however today mail notification is not working.

Steps I did so far:

- Checked the junk/spam folder and other folder nothing found

- Deleted the entire flow and create it from the scratch then tested but NOT working

- I accessed the link below and checked SUBSCRIBE but have the same problem

 https://forms.office.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR3C9XjiHUVxLhDY4Jhbh4V1UM0I5...

 

- I tried to create a flow using a template and show up the message below

Faribeiro_1-1612364258566.png

 

NOTE: All attempts I green marks indicating flow is running successfully

 

tks

1 ACCEPTED SOLUTION

Accepted Solutions
v-duann-msft
Community Support
Community Support

Hi @Faribeiro 

 

Thank you for your posting

 

According to your description, you are using O365 send mail action which is only supported for pure cloud mailbox. 

 

This issue normally happens for mailboxes that have not been migrated to O365. Your mailbox is likely still on a dedicated exchange server. You'll need to request your Outlook administrator migrate your mailbox.

v-duann-msft_0-1612409078828.png

 

 

For detailed info:

https://docs.microsoft.com/en-us/exchange/troubleshoot/user-and-shared-mailboxes/rest-api-is-not-yet...

https://powerusers.microsoft.com/t5/Building-Flows/REST-API-is-not-yet-supported-for-this-mailbox/td...

 

Hope the content above may help you.

 

Thanks

Anna

View solution in original post

1 REPLY 1
v-duann-msft
Community Support
Community Support

Hi @Faribeiro 

 

Thank you for your posting

 

According to your description, you are using O365 send mail action which is only supported for pure cloud mailbox. 

 

This issue normally happens for mailboxes that have not been migrated to O365. Your mailbox is likely still on a dedicated exchange server. You'll need to request your Outlook administrator migrate your mailbox.

v-duann-msft_0-1612409078828.png

 

 

For detailed info:

https://docs.microsoft.com/en-us/exchange/troubleshoot/user-and-shared-mailboxes/rest-api-is-not-yet...

https://powerusers.microsoft.com/t5/Building-Flows/REST-API-is-not-yet-supported-for-this-mailbox/td...

 

Hope the content above may help you.

 

Thanks

Anna

View solution in original post

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