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SeemaMunawara
Microsoft
Microsoft

O365 group

Error.JPGFlow.jpg

 

I have created a O365 group from admin account .

Then created a simple approval flow  when an item is created in sharepoint.

I get an error as :

 

The request failed. Error code: 'GraphUserDetailByEmailNotFound'. Error Message: 'Found no matching users for 'seematestgroup@brspie.onmicrosoft.com'.'

 

 

2 REPLIES 2
v-yamao-msft
Community Support
Community Support

Hi @SeemaMunawara,

 

I would suggest you use the action “Office 365 Outlook – Send an approval email”.


When testing this issue on my side, with the action “Send an approval email”, it works fine with a group email address. While with the action “Start an approval”, it returns the error message you mentioned when a group email address is used.


I will help confirm this issue on my side and back to you later.

 

Best regards,
Mabel Mao

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
v-yamao-msft
Community Support
Community Support

Hi @SeemaMunawara,

 

I have some updates for you.


I am afraid that currently start an approval email action doesn’t support Office 365 group email address.


I have seen similar request at here:
https://powerusers.microsoft.com/t5/Flow-Ideas/SharePoint-Groups-for-Approvals-Reviews-Emails-and-Pe...


Please consider voting the idea, or you could also create a new one.

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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