cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
evega
Frequent Visitor

Outlook emails in an automated flow are being sent on behalf of a single user and not the one who creates the item in a Saharepoint list

An approval flow exists after an item is created in a sharepoint list, and all email approvals and notifications are arriving on behalf of the creator of the flow and not the one running it.

 

evega_0-1622739817998.png

That is, email notifications should be dynamic, depending on the person who is running the flow from when a new item is created in the sharepoint list

1 ACCEPTED SOLUTION

Accepted Solutions
Pstork1
Dual Super User
Dual Super User

If the flow is running with an automated trigger then this is the way its designed to operate.  One workaround would be to start the approval using a For a Selected Item trigger.  Then the flow will run in the context of the user who starts it rather than the maker.  You can also change the From: account used for sending the emails.  But if you do that then the maker of the flow needs to have "Send on Behalf" permission to every mailbox that will be used in the From.  Usually that's not maintainable.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

View solution in original post

3 REPLIES 3
Pstork1
Dual Super User
Dual Super User

If the flow is running with an automated trigger then this is the way its designed to operate.  One workaround would be to start the approval using a For a Selected Item trigger.  Then the flow will run in the context of the user who starts it rather than the maker.  You can also change the From: account used for sending the emails.  But if you do that then the maker of the flow needs to have "Send on Behalf" permission to every mailbox that will be used in the From.  Usually that's not maintainable.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
wjpl
Frequent Visitor

It was really helpful. Thank you so much @Pstork1 

evega
Frequent Visitor

Thank you so much @Pstork1 

Helpful resources

Announcements
Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

May UG Leader Call Carousel 768x460.png

June User Group Leader Call

Join us on June 28 for our monthly User Group leader call!

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

Power Automate Designer Feedback_carousel.jpg

Help make Flow Design easier

Are you new to designing flows? What is your biggest struggle with Power Automate Designer? Help us make it more user friendly!

Top Solution Authors
Top Kudoed Authors
Users online (1,968)