I have created a flow that will update the Owner field of a case entity after it's created. I was able to pull data from the Users entity to get a specific user (Email, ID) and I have tried to map the data into the Owner field in the update record action. Unfortunately, the flows fail saying that "Resource not found for the segment 'owners'." Here I am using an expression to get the systemuserid from the Users entity in the update record action.
Please take a look at the screenshots below:
Besides, I have tried to filter the user I want based on the Owners entity but as a result, the flow says that this entity was not found. (I was wondering why it's not found since it already exists in the dropdown where I select the entities). I have tried to search for this entity in Customaziations-> Customize the system, but I couldn't find it.
Where I can find this entity so I can filter my query to get the GUID of the user from the Owner entity and use my query in the update record action?
Any help will be greatly appreciated.
Hi @edgonzales ,
Please take a look at the screenshot below:
I am trying to get from the Owner entity an owner-user so I can use the filter query in an update record action.
Unfortunately, the flow returns that the entity not found since it's already selectable from the Entity name field.
Hi @Julien2 ,
Please check this similar thread and see if it helps:
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