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RameshMukka
Impactful Individual
Impactful Individual

Parse Email body and identify Client Email

My Email body could contain conversation between 1 client domain(ex @clientdomain.com) and 1 vendor domain(ex @vendordomain.com). We could have several emails in a day from different clients (@clientdomain1, @clientdomain2 etc) but each email conversation could have only 1 client. Vendor domain is always @vendordomain.com. I need to parse each email once forwarded to a shared mailbox and get the email of the client (ex clientname@clientdomain.com). The email can be initiated by anyone (client or vendor). I would like to separate vendor emails having @vendordomain.com and get the distinct and unique client email. It could be anything like client@clientdomain1.com, client@clientdomain2.com . 

 

I am struggling a bit to write down the expression to fetch client email. Can someone please help.

 

@RezaDorrani 

11 REPLIES 11
VictorIvanidze
Community Champion
Community Champion

Could you provide an example of email?

________________________________________________________

Welcome to my web site.

From: Client Name <abc@clientdomain.com>
Date: Monday, 4 November 2019 at 16:45
To: Vendor Name <xyz@vendordomain.com>
Cc: Vendor Name2 <xyz1@vendordomain.com>
Subject: RE: A sample subject

This is sample body
 
Best regards,

 
 
Client Name | COO & Managing Director
Skype | abc@clientdomain.com
 
From: Vendor Name <xyz@vendordomain.com> 
Sent: 04 November 2019 09:11
To: Client Name <abc@clientdomain.com>
Cc: Vendor Name2 <xyz1@vendordomain.com>
Subject: Re: A sample subject
 
This is sample body
 
Vänlig hälsning / Best regards, 
 
Vendor Name 
Partner 

xyz@vendordomain.com
vendordomain.com 
  
 
 
 
Från: Vendor Name <xyz@vendordomain.com>
Datum: torsdag 24 oktober 2019 11:31
Till: Client Name <abc@clientdomain.com>
Kopia: Vendor Name2 <xyz1@vendordomain.com>
Ämne: Re: A sample subject
 
This is sample body
 
Vänlig hälsning / Best regards, 
 
Vendor Name 
Partner 

xyz@vendordomain.com
vendordomain.com 
  
 
 
Från: Client Name <abc@clientdomain.com>
Datum: torsdag 24 oktober 2019 11:10
Till: Vendor Name <xyz@vendordomain.com>
Kopia: Vendor Name2 <xyz1@vendordomain.com>
Ämne: RE: A sample subject
 
This is sample body
 
 
Best regards,

 
 
Client Name | COO & Managing Director
Skype | abc@clientdomain.com
 
From: Vendor Name <xyz@vendordomain.com> 
Sent: 21 October 2019 13:48
To: Client Name <abc@clientdomain.com>
Cc: Vendor Name2 <xyz1@vendordomain.com>
Subject: Re: A sample subject
 
This is sample body
 
Vendor Name 
Partner 

xyz@vendordomain.com
vendordomain.com 
  
 
 
Från: Vendor Name <xyz@vendordomain.com>
Datum: onsdag 28 augusti 2019 09:47
Till: Client Name <abc@clientdomain.com>, Vendor Name2 <xyz1@vendordomain.com>
Kopia: Rema Abou Ali <rema.abo@vendordomain.com>, Vendor Payments <payments@clientdomain.com>
Ämne: Re: A sample subject
 
This is sample body
 
Vendor Name 
Partner 

xyz@vendordomain.com
vendordomain.com 
  
 
 
Från: Client Name <abc@clientdomain.com>
Datum: onsdag 28 augusti 2019 09:30
Till: Vendor Name <xyz@vendordomain.com>, Vendor Name2 <xyz1@vendordomain.com>
Kopia: Rema Abou Ali <rema.abo@vendordomain.com>, Vendor Payments <payments@clientdomain.com>
Ämne: RE: A sample subject
 
This is sample body
 
 
Best regards,

 
 
Client Name | COO & Managing Director
Skype | abc@clientdomain.com
 
From: Vendor Name <xyz@vendordomain.com> 
Sent: 27 August 2019 16:28
To: Vendor Name2 <xyz1@vendordomain.com>
Cc: Client Name <abc@clientdomain.com>; Rema Abou Ali <rema.abo@vendordomain.com>; Vendor Payments <payments@clientdomain.com>
Subject: Re: A sample subject
 
This is sample body
 
Thanks!
Best regards, 
Nils 

Here is the sample email. The domain @clientdomain.com can be anywhere in the email (beginning, ending or somewhere in the middle). I just need the values "abc@clientname.com" and "clientname".

 

VictorIvanidze
Community Champion
Community Champion

And what do you want to get after parsing this email thread -

1) only abc@clientdomain.com

or

2) abc@clientdomain.com and payments@clientdomain.com

 

One client address or more than one?

 

________________________________________________________

Welcome to my web site.

@VictorIvanidze Thank you for 1st of all looking into it. I would like to have abc@clientdomain.com

VictorIvanidze
Community Champion
Community Champion

How can you distinguish  abc@clientdomain.com from payments@clientdomain.com?

I mean after ignoring all addresses with domain part @vendirdomain.com you'll get 2 addresses with domain part @clientdomain.com. As in your example only abc@clientdomain.com is both in the From: and in the To:/CC: fields you can decide that only abc@clientdomain.com is what you want. Am I correct? 

________________________________________________________

Welcome to my web site.

You are correct! In the case where we see 2 client emails @clientdomain.com, I am ok to take 1st occurrence of it. Either of them should work.

VictorIvanidze
Community Champion
Community Champion

Well, now you can start to create the flow - good luck!

________________________________________________________

Welcome to my web site.

I did not understand. Can you give me some steps here? How do I capture all emails and ignore @vendordomain.com?

VictorIvanidze
Community Champion
Community Champion

Sorry I believe I gave you enough info. I haven't got enough  time to provide step-by-step instructions.

________________________________________________________

Welcome to my web site.

I think there is a confusion. What info you are talking about. I only described my issue. Did I miss any tip from you?

VictorIvanidze
Community Champion
Community Champion

Sorry for delay. You have to retrieve all SMTP addresses after "From:"  and then get any address that doesn't contain "@vendordomain.com". That's all. 

________________________________________________________

Welcome to my web site.

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