Hey,
I have a flow that is triggered when a new structured email arrives in a shared mailbox.
Every email that comes in will have the same format, as follows:
"
Person A: emailaddress1@example.com
Person B: emailaddress2@example.com
Dear xxx,
Blah text
Blah text
Blah text
Kind regards,
yyy
"
I would like to parse out this email body into three seperate variables that can be used later in the flow.
More specifically, 1 variable for Person A's email, 1 for Person B's email, and a third to collect the remainder of the text (From Dear xxx to kind regards yyy).
What is the best way to go about this?
I tried this approach https://365basics.com/microsoft-flow-parse-email-and-extract-information/
but I was having trouble seperating each line for the array.
I also took a look at https://powerusers.microsoft.com/t5/Building-Flows/Using-a-flow-to-extract-email-body-details/m-p/31...
but not too sure how to use the "html to text" activity and after parsing that value.
Thanks for your help!
Solved! Go to Solution.
Hi @adehaan11 ,
Please try to refer the following threads to extract the data from the email body:
https://powerusers.microsoft.com/t5/Building-Flows/Extracting-text-from-email/td-p/334919
Best Regards,
Hi @adehaan11 ,
Please try to refer the following threads to extract the data from the email body:
https://powerusers.microsoft.com/t5/Building-Flows/Extracting-text-from-email/td-p/334919
Best Regards,
It depends on where you want to send the information. For example, if you want it to auto-complete fields and tags in a ticket, you can have a quick look into this add-on on Zendesk Marketplace:
User | Count |
---|---|
101 | |
36 | |
29 | |
25 | |
16 |
User | Count |
---|---|
133 | |
54 | |
53 | |
36 | |
26 |