cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
cfebvre
Kudo Collector
Kudo Collector

Populated Word Template discrepancy between installed Word, Opening Word in Teams, and Indesign Import

Okay. I have a complicated fish here for everyone.

I have developed a PowerApp that allows users to input info into specific fields for a Sharepoint list (Title, Subheading, Body Copy, etc).

Users can then press a button that triggers a flow.

This flow populates a Word Template with Fields (Title, Subheading, Body Copy, etc), drawing the information from the Sharepoint list.

The flow runs great, everything, according to Flow, is populated correctly.

Then I hit a wall.

When I open the document in the installed version of Word 365, all of the fields are filled out correctly. I can see each of the Sharepoitn columns have been populated into their respective fields. When I check the document info -> Properties, all of the fields contain the correct information.

When I open the same document through Teams (Open -> Open in Word *Not Word Online*), none of the Fields are populated. It just displays [Title], [Subheading], BodyCopy], etc. Also, when I check the properties, none of the fields are even present in the info, let alone populated.

Lastly, when I place the document into Indesign, none of the fields are populated. (Again, it just shows [Title], [Subheading] etc.

If I open the document through the installed version of word (the one where all the info is present), then type a single character, and then save the document, I am then able to import the document into Indesign and have all the fields populated.

Is anyone able to explain this baffling behaviour? It has me stumped as to how I can fix this. Opening and modyfying the word document for each one that is created is not a workable solution. It defeats the entire purpose of this set up.

 

 

2 REPLIES 2
v-bacao-msft
Community Support
Community Support

Hi @cfebvre ,

 

Could you share a screenshot of the Flow configuration?

This will allow us to reproduce a similar issue based on your steps.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks Bacao,

 

I've attached a screenshot of the flow configuration pertinent to the creation of the Word document. Keep in mind, the flow does work, and it does populate the Template file with the relevant fields.

I can even copy the Word file from the Sharepoint library to my Desktop and open it, and the info and properties are retained, even though they are divorced from the Sharepoint document library's metadata columns.

The problem begins to occur when the subsequent file is placed in Indesign CS5.5, or opened in Word 365 (not Word Online) via the Teams app. It's a this point that the Fields only display their default, blank state - [Title], [Body Copy], etc.

 

One possible solution I can think of - is there a way to convert the Fields into regular text within the document, after the document has been updated, within MS Flow?

 

This flow does run successfullyThis flow does run successfully

 

Helpful resources

Announcements

Check out the Copilot Studio Cookbook today!

We are excited to announce our new Copilot Cookbook Gallery in the Copilot Studio Community. We can't wait for you to share your expertise and your experience!    Join us for an amazing opportunity where you'll be one of the first to contribute to the Copilot Cookbook—your ultimate guide to mastering Microsoft Copilot. Whether you're seeking inspiration or grappling with a challenge while crafting apps, you probably already know that Copilot Cookbook is your reliable assistant, offering a wealth of tips and tricks at your fingertips--and we want you to add your expertise. What can you "cook" up?   Click this link to get started: https://aka.ms/CS_Copilot_Cookbook_Gallery   Don't miss out on this exclusive opportunity to be one of the first in the Community to share your app creation journey with Copilot. We'll be announcing a Cookbook Challenge very soon and want to make sure you one of the first "cooks" in the kitchen.   Don't miss your moment--start submitting in the Copilot Cookbook Gallery today!     Thank you,  Engagement Team

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Check Out the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community.  We can't wait to see what you "cook" up!    

Welcome to the Power Automate Community

You are now a part of a fast-growing vibrant group of peers and industry experts who are here to network, share knowledge, and even have a little fun.   Now that you are a member, you can enjoy the following resources:   Welcome to the Community   News & Announcements: The is your place to get all the latest news around community events and announcements. This is where we share with the community what is going on and how to participate.  Be sure to subscribe to this board and not miss an announcement.   Get Help with Power Automate Forums: If you're looking for support with any part of Power Automate, our forums are the place to go. From General Power Automate forums to Using Connectors, Building Flows and Using Flows.  You will find thousands of technical professionals, and Super Users with years of experience who are ready and eager to answer your questions. You now have the ability to post, reply and give "kudos" on the Power Automate community forums. Make sure you conduct a quick search before creating a new post because your question may have already been asked and answered. Galleries: The galleries are full of content and can assist you with information on creating a flow in our Webinars and Video Gallery, and the ability to share the flows you have created in the Power Automate Cookbook.  Stay connected with the Community Connections & How-To Videos from the Microsoft Community Team. Check out the awesome content being shared there today.   Power Automate Community Blog: Over the years, more than 700 Power Automate Community Blog articles have been written and published by our thriving community. Our community members have learned some excellent tips and have keen insights on the future of process automation. In the Power Automate Community Blog, you can read the latest Power Automate-related posts from our community blog authors around the world. Let us know if you'd like to become an author and contribute your own writing — everything Power Automate-related is welcome.   Community Support: Check out and learn more about Using the Community for tips & tricks. Let us know in the Community Feedback  board if you have any questions or comments about your community experience. Again, we are so excited to welcome you to the Microsoft Power Automate community family. Whether you are brand new to the world of process automation or you are a seasoned Power Automate veteran - our goal is to shape the community to be your 'go to' for support, networking, education, inspiration and encouragement as we enjoy this adventure together.     Power Automate Community Team

Hear what's next for the Power Up Program

Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram, including a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the link below to sign up today! https://aka.ms/PowerUp  

Tuesday Tip | How to Report Spam in Our Community

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   As our community family expands each week, we revisit our essential tools, tips, and tricks to ensure you’re well-versed in the community’s pulse. Keep an eye on the News & Announcements for your weekly Tuesday Tips—you never know what you may learn!   Today's Tip: How to Report Spam in Our Community We strive to maintain a professional and helpful community, and part of that effort involves keeping our platform free of spam. If you encounter a post that you believe is spam, please follow these steps to report it: Locate the Post: Find the post in question within the community.Kebab Menu: Click on the "Kebab" menu | 3 Dots, on the top right of the post.Report Inappropriate Content: Select "Report Inappropriate Content" from the menu.Submit Report: Fill out any necessary details on the form and submit your report.   Our community team will review the report and take appropriate action to ensure our community remains a valuable resource for everyone.   Thank you for helping us keep the community clean and useful!

Users online (5,149)