cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Jockney84
Regular Visitor

Power Automate (Desktop) - Window error

Hi all, was hoping someone could help me with this issue which I've been trying to resolve for a few days now.

I'm using Power Automate Desktop to build my flows. I recorded a lot of the UI interactions for a 3rd party software we use. It's simply a database and I'm trying to use the Click on UI tool to run reports.

 

When I open a new instance of this software the flow no longer works. I receive an error stating "Failed to perform the requested action on the drop down list (failed to get window)"

 

My question is how to I make sure it's looking at the right window. I can't for the life of me figure out where to start in solving this issue.

 

If anyone can help it will be greatly appreciated.

1 REPLY 1
Rilsina
Resolver II
Resolver II

Hi,

 

I suggest to raise a support ticket and check with MS Support to understand the issue.

I also came across a similar issue, when I open my existing Desktop Flow for PDF Action it shows Unknown Action.

 

Helpful resources

Announcements
Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

Power Automate Designer Feedback_carousel.jpg

Help make Flow Design easier

Are you new to designing flows? What is your biggest struggle with Power Automate Designer? Help us make it more user friendly!

Top Solution Authors
Top Kudoed Authors
Users online (4,709)