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Power Automate Error: Office 365 Outlook Invalid connection

I am trying to use a template for processing approvals on SharePoint list items.

While all the apps connect, Office 365 Outlook does not.


Office 365 Outlook Error.PNG

What do I need to do

Resident Rockstar
Resident Rockstar

HI @Ramin_F 


Click on ... and click Add New connection.


Community Support
Community Support

Hi @Ramin_F,


Has your problem been solved by @DeepakS 's advice?
If your problem has been solved, You could go ahead and mark the post as solved by clicking “Accept as Solution” so that this thread will be marked for other users to easily identify!

Best Regards,
Community Support Team _ Lin Tu






Hi @DeepakS,

Ramin here again,
Thanks for your suggestion.

I have tried that a number of times, but it hasn't worked. 



Office 365 Outlook Error_Add new connection.png

Resident Rockstar
Resident Rockstar

Hi @Ramin_F @100591234 


As i can see the account that you are trying add connection with is 100591234@g.. , is this the correct account? do you have other account , if yes try with that account.


If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.


Thank you for your suggestion.
I figured out source of the problem.
My organization does not have the Outlook server on the Cloud (unlike the other apps), and runs from on premises servers.

I think creating a webmail account should take care of that, but I haven't tried it yet.



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