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Helper I
Helper I

Problem building a flow

Trying to build a flow:


Have tried before and gave up! 


When a new response is submitted in a microsoft form, send an email from a shared mailbox depending on a condition.


I used a template flow which is I think should do what we need. 


See below.


The problem I am having is that when I complete the form testing  the yes flow the V2 e-mail includes some questions that should appear appear only in the No flow.


When I test the no flow it works properly and only includes quesations/answers in the body of the no flow. 


What am I doing wrong 





Super User
Super User

Hi @PP66 ,


Typically, the root cause of this is the condition Yes/No action.  Please confirm the answer to the question is "YES" - this is case-sensitive.  So "yes", "Yes", and "YES", are not the same thing.  Paste in your form question please.



If this was helpful: Please mark as a solution Give me a thumbs up Always glad to help, Tom! Connect on LinkedIn

Hi ,


See below: This is the e-mail response I am getting in the yes flow/. 


In the Yes flow if you answer yes to the "has/is student engaging" you should not be asked the "last date of engagement" question or the "Dept reviewed all info & resources questions" 


If you say no to the engagement question then the right questions and answers are presented in an e-mail 


E-mail response to the Yes flow. 

Name: XXXX

Number: XXXX

Programme: XXXXX

Has/is the student engaging: YES
Last date of engagement:

Dept reviewed all info resources:

If dept make a comment: XXXX
Dept has spoken to student to confirm LDE:
Full name- Dept Rep: XXXX

Title/Role - dept rep: XXXX

Date: 2023-12-04


Hi Trice602.


Below are (some 0f) my questions from my form.


If you say yes to the "has student engaged" you should not be asked about "last date of engegement"


In stead you should be presented Q5.. I confirm that if student ceases to engage etc.






Super User
Super User

Hi @PP66 ,


Sorry I don't understand.  The issue then is not with Power automate but with form rules and configuration.  For the yes side of the flow, you would only include the questions as dynamic content you want to email.



If this was helpful: Please mark as a solution Give me a thumbs up Always glad to help, Tom! Connect on LinkedIn

Hi Trice602.



Below is my dynamic content for the yes flow.


It does not include questions on the  "last date of engagement"  or "if depts have done appropriate checking" these questions are not relevant if answer to the engagement question is yes. 


However the e-mail send on completion of the form following the  yes flow has questions not listed in yes  dynamic content. They are not answered but the  questions are showing.


Below is the dynamic content for the  no flow:

E-mails for this flow are consistently correct.








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