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JaveriaChaudhry
New Member

Recurring scheduled flow to send emails at given intervals just not working for me

Hi. I need a very simple flow that sends a recurring e-mail at a given interval. Say I want to generate a ticket every third month for some recurring task.
I am testing right now that it sends an e-mail every 5 minutes to see if it works.

 

I created a flow with the trigger on recurrence - schedule. Gave my UTC+1 timezone. Gave a start time (say 5 minutes from now).

Then I added an action Send an email (Office 365 Outlook) logged in from my work email, specified my private e-mail in "To", wrote testing in subject and body and SAVE.

It does not send any e-mail automatically. It sends it if I manually run the flow or test the flow. But it doesn't send any emails by itself.

After I click save, it prompts me with this message, next to +New step; Ready to create your flow? image

I'm not sure if this message just does not make sense to me or it doesn't make sense at all. Why would I create flow again at this point? Any relevance?

Another thing that is happening is that when I go in to edit the flow, the timezone and start time have always disappeared and I have to add these again.

 

This behaviour happened last night: Everything seems to work fine if i don't give any parameters in trigger, like start time and timezone. But then the flow gets meaning less for me with teh possibility to schedule.

8 REPLIES 8
v-bacao-msft
Community Support
Community Support

Hi @JaveriaChaudhry ,

 

You could ignore the prompting language, which is just the hinting information that is displayed to build a more compliant Flow.

If the display says you may be missing the Flow name, just add the appropriate name.

 

About Recurrence's parameters disappear when you re-edit Flow, it is just automatic hiding.

The previous version can be displayed all the time, but now it can be hidden automatically. If you re-select them, they will still display the previous configuration.

99.gif

 

In addition, the Flow you mentioned cannot be triggered automatically according to the set time. I have tested it on my side and it is capable of working.

Image reference:

21.PNG

Would you please share the configuration of parameters?

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi,

 

I'm running into a similar issue and I am hoping to get some help.

 

I created a flow that sends an email every 2 weeks at a certain time.

 

I am experiencing the same issue as @JaveriaChaudhry where the flow runs fine in testing, but on the day I expect it to run, it doesn't.

 

I've made sure to select the correct timezone (PST) and from the Preview it looks fine.

 

Screenshot below. 

 

Appreciate the help!

 

Carmen

 

1.JPG

Same issue here

@JaveriaChaudhry @Carmen1  Figured it out I assume ya'll have also by now but you have to run the flow manually the 1st time to get it started then it will run on the interval at the scheduled time after that until you turn it off.  Apparently the time and date itself can't act as the trigger for some reason.

@Claystate21  thank yo soo much, My flow didn't run today, so i kept adjusting the time and nothing. then i found your post... thank you sir

Awesome!  This was the first time I have ever done a automation so I am no expert at all that is probably why I figured out the issue I was looking at it from the most basic level.  

Did you have to run it the first time AT the exact time it was supposed to run, or did you just run it that morning? Thanks, your advice was a life-saver.

Doesn't have to be at the exact date or time, just run it once and then it will start automatically after that

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