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ganeshnr523
Helper I
Helper I

Remove caution message from email

Hi,

 

I need remove a caution message from an email when an user replies to the sent mail. This is not the case with all the user, only limited to few customers. Kindly help me to remove the message I don't want it to be captured.

And the thing is the caution message has an hyper link in it as encircled in the below image.

ganeshnr523_0-1679825560267.png

 

12 REPLIES 12
Nived_Nambiar
Super User
Super User

Hi @ganeshnr523 

 

Could you share how the same message looks like when viewed in html format when flow is ran from power automate ?

Hi @Nived_Nambiar 

I'm not able post it. It's getting removed I guess for some reason.

Is there any way you can help

 

Thanks

Nived_Nambiar
Super User
Super User

Hi @ganeshnr523 

 

Could you paste it in the paragraph form

 

While posting, click on HTML Source >  enter <pre></pre> , between enter the html text

Nived_Nambiar_0-1679999202517.png

 

 

Hi @Nived_Nambiar 

 

<pre>"*** CAUTION ***: This Email failed a authentication security check (SPF or\nDMARC) which indicates it may not have come from a legitimate sender. Please use\ncaution when opening any message content such as an attachment or clicking a\nURL. More information on the SPF (Sender Policy Framework) and DMARC\n(Domain-based Authentication, Reporting and Conformance) security checks is\navailable on the Uptime\n[https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2...nsite."</pre>

Nived_Nambiar
Super User
Super User

@ganeshnr523 

 

I need html content of the message, because my current idea to remove it based on color +caution word 🙂

 

Hi @Nived_Nambiar 

Hope this helps

 

 

<pre>{

    "host": {

        "connectionReferenceName""shared_conversionservice",

        "operationId""HtmlToText"

    },

    "parameters": {

        "Content""<p><html><head>\r\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\"><meta name=\"Generator\" content=\"Microsoft Word 15 (filtered medium)\"><style>\r\n<!--\r\n@font-face\r\n\t{font-family:\"Cambria Math\"}\r\n@font-face\r\n\t{font-family:Calibri}\r\np.MsoNormal, li.MsoNormal, div.MsoNormal\r\n\t{margin:0in;\r\n\tfont-size:11.0pt;\r\n\tfont-family:\"Calibri\",sans-serif}\r\na:link, span.MsoHyperlink\r\n\t{color:#0563C1;\r\n\ttext-decoration:underline}\r\nspan.EmailStyle17\r\n\t{font-family:\"Calibri\",sans-serif;\r\n\tcolor:windowtext}\r\n.MsoChpDefault\r\n\t{font-family:\"Calibri\",sans-serif}\r\n@page WordSection1\r\n\t{margin:1.0in 1.0in 1.0in 1.0in}\r\ndiv.WordSection1\r\n\t{}\r\n-->\r\n</style></head><body lang=\"EN-US\" link=\"#0563C1\" vlink=\"#954F72\" style=\"word-wrap:break-word\"><div class=\"WordSection1\"><p><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif; color:red; background:yellow\">*** CAUTION ***:</span></strong><strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif; color:black; background:yellow\"> </span></strong><span style=\"color:red\">This Email failed a authentication security check (SPF or DMARC) which indicates it may not have come from a legitimate sender. Please use caution when opening any message content such as an attachment or clicking a URL. More information on the SPF (Sender Policy Framework) and DMARC (Domain-based Authentication, Reporting and Conformance) security checks is available on the <strong><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"><a href=\"https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2..." originalsrc=\"https://urldefense.com/v3/__https:/nam12.safelinks.protection.outlook.com/?url=https*3A*2F*2Fuptime...." shash=\"V/e1kByNkpuHJ2/SG6ws+8IAPQboI5LviXIYpZbZi++fZAxCj28P323BzeDE8ahUtKxLpvegiAJdMZTMYN110jjEEFrNUjI2gzh6MbLyxht7m6kb8opGrKvnNYULJ2iyoIlxio+MZWWKKQKJRRxOCqHkgQgqsWk//c3jkfDlZOs=\"><span style=\"color:red\">Uptime</span></a> </span></strong>site.</span><span lang=\"EN-IN\"></span></p><p class=\"MsoNormal\">&nbsp;</p></div><br><br>This message is transmitted to you by or on behalf of Company or one of its affiliates. It is intended exclusively for the addressee. The substance of this message, along with any attachments, may contain proprietary, confidential or privileged information or information that is otherwise legally exempt from disclosure. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient of this message, you are not authorized to read, print, retain, copy or disseminate any part of this message. If you have received this message in error, please destroy and delete all copies and notify the sender by return e-mail. Regardless of content, this e-mail shall not operate to bind Company or any of its affiliates to any order or other contract unless pursuant to explicit written agreement or government initiative expressly permitting the use of e-mail for such purpose. </body></html></p>"

    }

}</pre>

Hi @Nived_Nambiar 

I Unable to upload the content, I'm attaching the screenshot hope it helps.

 

ganeshnr523_0-1680025698784.png

 

 

Nived_Nambiar
Super User
Super User

Hi @ganeshnr523 

 

forget to ask one thing, does this caution text is fixed always ?

Hi @Nived_Nambiar 

 

It's not fixed always, it's configured differently for different users. But the color is red for all of the message.

Nived_Nambiar
Super User
Super User

Hi @ganeshnr523 

 

Just give a try this with this 

 

Step 1: trigger to receieve email 

Nived_Nambiar_0-1680089484457.png

 

 

Step2: Compose action to retrive caution message to end from email body

 

Nived_Nambiar_1-1680089719505.png

 

expression used: 

slice(triggerOutputs()?['body/body'],indexOf(triggerOutputs()?['body/body'],'span style="font-family:Calibri,sans-serif; margin:0px; background:yellow; color:red">'))
 
Step 3: use compose action to slice the result from 2nd compose step to retrive only caution message
 
Nived_Nambiar_2-1680089780350.png

 

expression: slice(outputs('Compose'),0,add(indexOf(outputs('Compose'),'<br>'),1))

 

Step 4: Use replace action to replace the text obtained from step 3 compose action in email body using compose action

Nived_Nambiar_3-1680089848111.png

 

expression: replace(triggerOutputs()?['body/body'],outputs('Compose_2'),'')

 

Step 5: use html to text action to convert html to plain text (using output from step 4 )

 

Nived_Nambiar_4-1680089918240.png

 

 

Result was like below

 

Input email body

 

Nived_Nambiar_5-1680090011027.png

 

Output email body

 

 

 
Hi ,


This is a test mail for the purpose of testing a flow. Kindly ignore it.










Thanks,
NN

 

Hope it helps !

Mark it as solution if it resolves your query !

ganeshnr523
Helper I
Helper I

Hi @Nived_Nambiar 

 

I tried to test it, but getting the following

 

ganeshnr523_0-1680106335535.png

 

This is what I did from my end.

 

ganeshnr523_1-1680106384389.png

 

Expression in compose 2 - 

slice(outputs('Html_to_text')?['body'],indexOf(outputs('Html_to_text')?['body'],'span style="font-family:Calibri,sans-serif; margin:0px; background:yellow; color:red">'))
 
compose 3 - 
slice(outputs('Compose_2'),0,add(indexOf(outputs('Compose_2'),'<br>'),1))
 
Compose 4 - 
replace(outputs('Html_to_text')?['body'],outputs('Compose_3'),'')
Nived_Nambiar
Super User
Super User

Hi @ganeshnr523 

 

I would suggest two things

 

1. First try to do caution part seperate, and see if it works

 

2. The caution part should be placed before signature removal part as caution text should be removed with help of html only, once caution is removed, then we can send the updated html (with no caution text) to signature removing part, where operation is done via first converting html to plain text if i am right 🙂

 

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