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Ben_Love
Level: Powered On

Request intermittently stops receiving callbacks

We have an in-house app (Connectwise) that I am trying to hook into Flow. I know that callbacks generated by our app are working, as testing to other services (Zapier, Mockbin) all succeed. When I create a new Request connection in Flow however it does not receive my callbacks. Testing to the new Request connection using Postman DO succeed. 

 

Last time I created a new Request connection for this, it magically started working after I had not touched it for a few hours. 

 

Obviously an odd problem. Can anyone offer any thoughts on what's going on here? 

1 ACCEPTED SOLUTION

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Ben_Love
Level: Powered On

Re: Request intermittently stops receiving callbacks

Update on this. Turns out there were some undocumented 'features' in the application sending the webhooks that was causing this issue. 

3 REPLIES 3
Community Support Team
Community Support Team

Re: Request intermittently stops receiving callbacks

Hi @Ben_Love,

 

Can you share the detailed configuration about your flow? Also, did you get any error message when you have the issue?

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Ben_Love
Level: Powered On

Re: Request intermittently stops receiving callbacks

Hi Mona,

 

At this point in my testing the flow itself is super simple. It simply has a single Request item to catch the callback I'm throwing from our app, and then a single Slack action to post a generic message on a slack channel saying the callback was received. There is nothing appearing in the Flow History. 

2017-06-24_10-04-47.jpg

Request URL: https://prod-26.australiasoutheast.logic.azure.com:443/workflows/bd45222672ad4ac2a38aa8f472b61eb7/tr...

 

Screenshot attached of the entire flow. 

 

 

Ben_Love
Level: Powered On

Re: Request intermittently stops receiving callbacks

Update on this. Turns out there were some undocumented 'features' in the application sending the webhooks that was causing this issue. 

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