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ADumith
Helper III
Helper III

SQL Server - Connection not found.

Hi there,

 

I am getting this error when I try to create a connection to our on-prem database server, I have already tried SQL Server Authentication and Windows Authentication and neither works.

 

ADumith_1-1701287923126.png

 

Any way to troubleshoot and determine the source of the problem?

 

Thank you,

1 ACCEPTED SOLUTION

Accepted Solutions

If you're using SQL server auth with a user name and a password provided when you create the connection, it really doesn't matter whose account is running the machine in which the gateway is installed, nor does it matter which account is used to register the gateway. It should work regardless. All you need to make sure is that the server is accessible from the machine on which you install the gateway (i.e. is within the same network).

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I also provide paid consultancy and development services using Power Automate. If you're interested, DM me and we can discuss it.

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Regards, Agnius Bartninkas

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6 REPLIES 6
Agnius
Super User
Super User

Have you installed the MS On-premise data gateway on your machine? It is needed for SQL server connections. See here for reference: https://learn.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem

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If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.

 

I also provide paid consultancy and development services using Power Automate. If you're interested, DM me and we can discuss it.

-------------------------------------------------------------------------------------------------------------------------
If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.
Regards, Agnius Bartninkas

First of all, thank you very much for your response.

 

I definitely missed that small detail. However, this leads me to ask you a few more questions:

  1. Should the gateway be installed on my workstation or on a server in my network?
  2. Should access to Azure be done using my personal user account? What happens if I change jobs and my account is deactivated? I assume the gateway would stop, right? In that case, should I use an account exclusively for this purpose that must have the 365 licenses, correct?

Thank you again,

1. The gateway needs to be on a machine that is accessible when your flow runs and that has access to the SQL server. If your workstation will always be on when your flow runs, and you can access the SQL server from your workstation, you can install it on it. But if you either cannot access the server from your workstation, or plan on running the flow outside of your working hours, you'd be better off installing it on the server.

 

2. It's better to set up a service account for something like this. Especially if you plan on serving several people with your flow.

-------------------------------------------------------------------------
If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.

I also provide paid consultancy and development services using Power Automate. If you're interested, DM me and we can discuss it.

-------------------------------------------------------------------------------------------------------------------------
If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.
Regards, Agnius Bartninkas

I tried doing it in one of our administrative boxes, but it didn't work. When I attempt to log in with my account, I encounter this error: 'Network request returned an unexpected error.'

 

However, when I installed it on my workstation, it worked fine. The only caveat is that neither my administrator account nor a service account allowed successful connections to the database server.

 

Therefore, I'm contemplating whether it would be better to install it directly on the database server.

 

Looking for hear you on this regard.

 

Thank you, 

If you're using SQL server auth with a user name and a password provided when you create the connection, it really doesn't matter whose account is running the machine in which the gateway is installed, nor does it matter which account is used to register the gateway. It should work regardless. All you need to make sure is that the server is accessible from the machine on which you install the gateway (i.e. is within the same network).

-------------------------------------------------------------------------

If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.

 

I also provide paid consultancy and development services using Power Automate. If you're interested, DM me and we can discuss it.

-------------------------------------------------------------------------------------------------------------------------
If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.
Regards, Agnius Bartninkas
ADumith
Helper III
Helper III

Got you.

 

Thank you so much for your clear explanation on this.

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