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Microsoft
Microsoft

Salesforce When an object is created NOT Triggering

I have a flow for Salesforce that triggers when a new contact is created.  I am able to get the flow to work 3 to 5 times but if I continue to add new contacts the flow does not get triggered.  My flow consists of salesforce 'When an object is created' which is set to contacts and then calling an Outlook Mail task.  Has anyone seen this issue?

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Community Support
Community Support

Re: Salesforce When an object is created NOT Triggering

Hi Dddd,

 

Have you checked the connection with Salesforce? How long has Salesforce connection been created? Please try to recreate the connection to see if it works.

 

Would you also show me a screenshot of your flow configuration? Do you get any error message when the flow is not triggered?

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Advocate II
Advocate II

Re: Salesforce When an object is created NOT Triggering

I'm having the same issue.  Has anyone ever figured out what the problem is?

 

I trigger on Account Creation.  We use a lighting flow (Salesforce flow wizard, not MS flow) to create the accounts and then we have a MS Flow set to trigger on creation do perform a series of data update steps.  The MS flow misses many records created, make it un-usable.

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