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jdjb78
Regular Visitor

Save Attachment from Email

Hello. 

 

I'm having trouble getting my flow to run. When I test the flow it works, but it's not working during normal use. 

 

An automated email is forwarded to my inbox. It's then moved to a different folder by an app called SaneBox. I've tried testing this flow to monitor both the inbox and the folder the email is moved to. The only times it catches the email is during testing.

 

I've attached a copy of the flow and the email in outlook for reference

 

Email.pngFlow.png

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
jdjb78
Regular Visitor

Thanks @tom_riha. I sent a new email this morning to test this out. It worked! I wasn't aware of the processing time. For those who visit, I did have to monitor the folder the emails is moved to, not the inbox. The flow didn't catch the email before SaneBox moved it.

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2 REPLIES 2
tom_riha
Super User
Super User

Hello @jdjb78 ,

did you give the flow some time to process the email? The trigger has a default recurrence every 5 minutes, so it'll process all incoming emails only once every 5 minutes. The recurrence is ignored during a test run, maybe that's why it seems that i works during tests but doesn't work otherwise.



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jdjb78
Regular Visitor

Thanks @tom_riha. I sent a new email this morning to test this out. It worked! I wasn't aware of the processing time. For those who visit, I did have to monitor the folder the emails is moved to, not the inbox. The flow didn't catch the email before SaneBox moved it.

View solution in original post

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