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Save Office365 email attachment using FTP

Hi all, 


I am trying to save email attchments from shared Office365 email box using FTP Flow. Whenever I try to creat connection to FTP server using Create file with FTP Flow, I get this error: Please check your account info and/or permissions and try again. Details: Unable to connect to the remote server. clientRequestId: F4C4A9D9-3A75-4F9A-AE4F-5B27D023AC29


I triple checked credentials and they are correct, I am sure of that, because I successfully connected with different FTP client using those same credentials. 


Would really appreciate your help, thanks guys. 

Community Support Team
Community Support Team

Re: Save Office365 email attachment using FTP

Hi @ bangorkeith,


Could you please share a screenshot of the configuration of your flow?

Which action of "FTP" connector are you using in your flow?Could you please share a full screenshot of the configuration of this action?

The error message told that there is something wrong on your account info or permissions,please check if you have fill in the avalible account info or permissions in the action of "FTP" connector.


Alice Zhang

Level: Powered On

Re: Save Office365 email attachment using FTP



I changed configuration and rather using FTP to upload files, am now using OneDrive, I gues it's more "native". I'we accomplished what I was trying now. Thanks anyway for your help.


BR, Gregor

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