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Kendra_Huang Helper I
Helper I

Saving email attachments with same subject to same SharePoint list item

Hi support,

 

Currently, i am designing a flow for my team, the function shall be to save all emails with the same Ticket No. in the subject to the same sharepoint list item. For example, if the mails are with Ticket no. 1-12-66437, they shall be added into the 1st item in sharepoint.

 

I have tried many ways, but seems no progress, do you have any idea about it? Thanks.

 

19032901.JPG

2 ACCEPTED SOLUTIONS

Accepted Solutions
Community Support
Community Support

Re: Saving email attachments with same subject to same SharePoint list item

Hi @Kendra_Huang ,

 

Thanks for updating and sharing the screen shots.

 

It seems that you want to save the email as an attachment in the list.

 

After the trigger, please add an action Export email, then select dynamic content Body from Export email.

 

I have made the following test for your reference:

1.PNG

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Kendra_Huang Helper I
Helper I

Re: Saving email attachments with same subject to same SharePoint list item

Hi expert,

 

Thank you very much for your suggestion, it works.

View solution in original post

4 REPLIES 4
Community Support
Community Support

Re: Saving email attachments with same subject to same SharePoint list item

Hi @Kendra_Huang ,

 

Do you want to save email attachments to corresponding item when new email arrives?

 

Does the email Subject contain only the Ticket No.?

 

I have made the following test for your reference.

 

In the list, add a single line of text column named as Ticket No.

 

Configure the flow with the trigger when a new email arrives. Then get items from the SharePoint list.

 

Add a Condition to check if the Subject equals to Ticket No.

 

Under If yes branch, add Office 365 Outlook action Get attachment to get attachments from the email.

 

Then add the action Add attachment to the specific item.

 

Images for your reference.

1.PNG

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Kendra_Huang Helper I
Helper I

Re: Saving email attachments with same subject to same SharePoint list item

Hi support,

 

thanks, I can add the email with the same ticket No. in the subject to the sharepoint list item with the same ticket No., I used the combined expression of Split, First & Last, below for your reference, and hope it can help other people with same demands.

19040101.JPG

but I found there was a problem, some emails saved in the sharepoint list cannot be displayed properly. Below for your reference, do you have any idea why it is not displayed properly? Thanks.

 

19040102.JPG

Thanks.

Community Support
Community Support

Re: Saving email attachments with same subject to same SharePoint list item

Hi @Kendra_Huang ,

 

Thanks for updating and sharing the screen shots.

 

It seems that you want to save the email as an attachment in the list.

 

After the trigger, please add an action Export email, then select dynamic content Body from Export email.

 

I have made the following test for your reference:

1.PNG

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Kendra_Huang Helper I
Helper I

Re: Saving email attachments with same subject to same SharePoint list item

Hi expert,

 

Thank you very much for your suggestion, it works.

View solution in original post

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