Hi !
I've got from "Parson JSON" a name like: Michael Donalds.
When I try to use Search for users (V2) it cannot locate the user because his name is: Michael Douglas Donalds.
Could you please help me ?
Regards
Solved! Go to Solution.
The reason why the above does not work in your case is that the user has a display name that contains a middle name such as:
(The above is from my Dev tenancy, not a real user!)
Is that correct?
If that is so, we can modify the above flow and try matching on the Given name and surname?
Starting with the following name "Adele Vance" and trying to match "Adele Douglas Vance":
Search for users based on, for example Firstname (or LastName):
Trying to matching on the Given name and surname:
Running the test:
Ellis
Can you search on the email address? This would be the preferred method as it is unique and will return only one record if a match is found.
Ellis
Hi @machammarj :
The point is that "Michael Donalds" is not a part of "Michael Douglas Donalds" and "Search for users" does not support fuzzy matching.
If you search "Michael" or "Donalds" or "Michael Douglas" will get the result but can not search "Michael Donalds".
But I have an alternative:
Result:
Best Regards,
Bof
Try something like this:
Running the above in my Dev tenancy returns the user Adele Vance:
Ellis
The reason why the above does not work in your case is that the user has a display name that contains a middle name such as:
(The above is from my Dev tenancy, not a real user!)
Is that correct?
If that is so, we can modify the above flow and try matching on the Given name and surname?
Starting with the following name "Adele Vance" and trying to match "Adele Douglas Vance":
Search for users based on, for example Firstname (or LastName):
Trying to matching on the Given name and surname:
Running the test:
Ellis
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