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PN4567890
Helper II
Helper II

Send Email with Options - continue with the flow without selecting an option

Is there a way to proceed with a flow that has 'Send Email with Options' without selecting an option or timing out? 

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Accepted Solutions
Pstork1
Dual Super User III
Dual Super User III

Not really.  Either the user has to return the email by choosing an option or the action that sent the email needs to time out.  But you can have the Send Email action time out and still continue with the flow by using the run after settings.



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Pstork1
Dual Super User III
Dual Super User III

If you put the send email with option actions in parallel branches you have multiple emails out to users at the same time.  But in that case the flow won't proceed until all the emails have been returned.



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3 REPLIES 3
Pstork1
Dual Super User III
Dual Super User III

Not really.  Either the user has to return the email by choosing an option or the action that sent the email needs to time out.  But you can have the Send Email action time out and still continue with the flow by using the run after settings.



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Hello, timing out is an option but it means the user won't be able to select an option from the timed out email. Only the most recent one which is active. I am trying to avoid this by ensuring all emails with options are active. 

Pstork1
Dual Super User III
Dual Super User III

If you put the send email with option actions in parallel branches you have multiple emails out to users at the same time.  But in that case the flow won't proceed until all the emails have been returned.



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