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dmistry
Level 8

Send out a reminder for a pending action taken on send an email options action email

Hi,

 

I have a flow setup that does so many things, one of the actions being sending an email out to supervisor to seek approval and I am using 'Send an email with Options' action for the same. Now I have a requirement to add an action to remind the supervisor if he does not approve after a day is passed. Should I add a parallel branch or something, please advise the best way to achieve what I am looking to do , thanks in advance. 

2 REPLIES 2
Dual Super User
Dual Super User

Re: Send out a reminder for a pending action taken on send an email options action email

I've done this for Approval Flows by setting up a loop in a parallel branch that sends emails after a pause (one day in your case) until a certain variable is set to a value.  Here's a screenshot.  Just substitute your Send email with options for the wait for approval step.

screenshot.png



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dmistry
Level 8

Re: Send out a reminder for a pending action taken on send an email options action email

Thanks @Pstork1 , I will give this a try, looks a great solution.

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