I am stuck to do the above task , here my req is to get all case lists from dynamics crm online 9.2 which are not modified in last 48 hrs & send the reminder email to the owner of case record & in email it should list the table of case records so that owner will get an idea that all these cases are pending with him.
Where to start & how to do , anyone can help me on this ?
Does each owner have multiple records?
I set up a flow and please take a try with the following screenshots.
Assume my list like this and Title 1\3\5 don't modified for more than 48 hours.
Flow in details:
Then save and test Flow.
After flow runs, Lilywang and test2 will receive an email as below:
Hope the content above may help you.
If my solution helps, then please consider Accept it as the solution to help the other members find it more quickly.
Thank you now there's no error in flow i have selected like below & the next step what need to select in action like select variable or initialize or set variable ?
After select in search then in From section what need to select or expression & Map values what is the use of this step not able to understand .
Any step by step method ?
Sorry, because I don't have the license of Dynamics 365 (deprecated), so I can only use Sharepoint list to test.
Is there an email column in your list? If has, you can choose in the dynamic content.
Because my list has Email column,so I can select it from the dynamic content.
As of now i am doing one by one following above yes on e field we have owner field which is a lookup its containing name not the email address. Is anyone available from dynamics crm 365 side so that it can be helpful ?