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Resident Rockstar
Resident Rockstar

Sending Email through flow TO a NON 365 account

I need to send an email notification to a non-Office 365 email account.  I have tried both the Outlook Send Email, as well as a the generic Mail actions.  No go.

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Dual Super User II
Dual Super User II

Re: Sending Email through flow TO a NON 365 account

First, make sure that you are using the Send an Email V2 that is under Office 365 Outlook, and not Outlook.com. To send it from Outlook.com you would indeed need an Outlook.com account to setup the connector. 

Second, make sure that you are using Exchange Online in your Office 365 tenant and not Exchange servers on-premises.  Send an email will only work with Exchange Online. If your tenant turns it off then external mail can't be sent.

 

If you have checked both of those then it will work.  The email address won't be recognized by the suggestion dropdown, but it won't generate an error and it does send the mail.  Take a look at the screenshot below.  You can see that the lookup against Azure AD in the tenant doesn't resolve the address, but it doesn't throw an error and does send the mail.

screenshot.png



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Resident Rockstar
Resident Rockstar

Re: Sending Email through flow TO a NON 365 account

Yes @Pstork1 , 

 

The Send an email (V2) Office 365 Outlook action does accept non-365 email addresses.  I figured this out a while back, and did not update my thread.

 

image.png

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10 REPLIES 10
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Dual Super User II
Dual Super User II

Re: Sending Email through flow TO a NON 365 account

I just did this in my system using Send an Email V2 and it worked fine. Just type in the email address you want to send to in the To line.  It doesn't matter whether its an Office 365 tenant email or an external email.



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Post Prodigy
Post Prodigy

Re: Sending Email through flow TO a NON 365 account

Hi @martinav,

 

The email address does not matter with the email type. Did you have any problem when sending the email? Is the email format wrong? If more than one recipient is separated by a semicolon ";".

If the email succeeds but the recipient doesn't receive it, check to see if it's in the Junk Email.

I hope it helps you. If you still have a problem, please share your screenshots of flow configuration.

 

Best Regards,

Community Support Team _ Lin Tu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

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Resident Rockstar
Resident Rockstar

Re: Sending Email through flow TO a NON 365 account

@v-lin-msft , @Pstork1 

 

I still need to verify this.  Have had other priorities.  I received a Flow error on this.  Similar to ones received when there are the unexplained gateway errors...  Generally a connector issue from past experience, but I'm not sure.  I'll get to it soon, and report.

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Microsoft
Microsoft

Re: Sending Email through flow TO a NON 365 account

I am using Send as Mail (V2) and the To: field doesn't take any external email addresses like abc@somebody.net; ? How come? It seems to me that the field wants to resolve against any AAD tenant?

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Frequent Visitor

Re: Sending Email through flow TO a NON 365 account

Having same issue here. Any solution for this so far?

Thanks!

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Dual Super User II
Dual Super User II

Re: Sending Email through flow TO a NON 365 account

First, make sure that you are using the Send an Email V2 that is under Office 365 Outlook, and not Outlook.com. To send it from Outlook.com you would indeed need an Outlook.com account to setup the connector. 

Second, make sure that you are using Exchange Online in your Office 365 tenant and not Exchange servers on-premises.  Send an email will only work with Exchange Online. If your tenant turns it off then external mail can't be sent.

 

If you have checked both of those then it will work.  The email address won't be recognized by the suggestion dropdown, but it won't generate an error and it does send the mail.  Take a look at the screenshot below.  You can see that the lookup against Azure AD in the tenant doesn't resolve the address, but it doesn't throw an error and does send the mail.

screenshot.png



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

View solution in original post

Highlighted
Resident Rockstar
Resident Rockstar

Re: Sending Email through flow TO a NON 365 account

Yes @Pstork1 , 

 

The Send an email (V2) Office 365 Outlook action does accept non-365 email addresses.  I figured this out a while back, and did not update my thread.

 

image.png

View solution in original post

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Dual Super User II
Dual Super User II

Re: Sending Email through flow TO a NON 365 account

I just tested again, and it indeed can send to a non-Office 365 account.  You do have to switch from the email lookup to the dynamic content input to get it to accept the email address, but if you check the two screenshots below you will see that my test worked this morning.

screenshot.jpgscreenshot.png



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Frequent Visitor

Re: Sending Email through flow TO a NON 365 account

Awesome 🙂

 

Switching from email lookup to the dynamic content did the trick.

 

Thanks a lot @Pstork1 !

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Super User III
Super User III

Re: Sending Email through flow TO a NON 365 account

@martinav yes it does, I regularly have emails from the Send an email (V2) going to one of my non-Office 365 email accounts. It's always worked fine.

Rob
Los Gallardos

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